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Telecommunications Licenses

Unified Telecom Data CONSOLIDATED
Company Name License Type Date/Expiry Details Gazette Ref
Africa Online (Pty) Ltd Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 25% 4899
Mobile Telecommunications Limited (MTC) Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 66% 4899
Wireless Technologies Namibia (Pty) Ltd Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 100% 4899
Operator b ... 4905
Above 35% Market Share? (Yes/No) 4905
Controls some infrastructure that is necessary for the provision of the services in question; (Yes/No) 4905
Is able to exercise power in the market for the services in question (Yes/No) 4905
Has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of services in Namibia. (Yes/No) 4905
Dominant (Yes/No) (Yes/No) 4905
Telecommunication Telecommunication 4905
LEO mTC 4905
Yes No 4905
Yes Yes 4905
requires detailed analysis requires detailed analysis 4905
requires detailed analysis requires detailed analysis 4905
Yes Yes 4905
PowerCom (Pty) Ltd t/a Leo Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 0% 1 4930
Wilfried Robert Poser Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 100% 4946
YFI Technologies (Pty) Ltd Class Comprehensive Telecommunications Service Licence (ECS and ECNS) Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations. 100% 4946
Salt Essential IT (Information Technology) (Pty) Ltd Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009. N/A 52% 5006
Virtual Technology Services (Pty) Ltd 100% No Namibia 5017
Salt Essential IT (Information Technology) (Pty) Ltd Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009 Namibian 5055
Virtual Technology Services (Pty) Ltd 100% No Namibia 5078
Salt Essential IT (Information Technology) (Pty) Ltd Class Telecommunications Service License (ECS) Licensee was pre-viously providing a service lawfully without a license and therefore, no fees are outstanding. Namibian 5092
Dimension Data (Pty) Ltd Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009 Namibian 5179
Salt Essential IT (Information Technology) (Pty) Ltd 100% Yes Namibia 5194
Converged Telecommunications Solutions (Pty) Ltd Class Comprehensive Telecommunications Service License (ECS &ECNS) Yes Namibian 5201
Type of Licence Date Licence was first issued 5201
Individual (ECNS and ECS) 11 June 2012 5201
Class Comprehensive (ECNS and ECS) 16 June 2012 5201
Class Comprehensive (ECNS and ECS) 14-Mar-12 5201
Class Comprehensive (ECNS and ECS) 14-Mar-12 5201
Class Comprehensive (ECNS and ECS) 19-Nov-12 5201
Class Comprehensive (ECNS and ECS) 15-May-12 5201
Class Comprehensive (ECNS and ECS) 15-May-12 5201
Class Comprehensive (ECNS and ECS) 12-Dec-12 5201
Bidvest Namibia Information Technology (PTY) Ltd. 100% Yes Namibia 5243
Schoemans Technologies (Pty) Ltd 100% No Namibia 5243
Dimension Data (Pty) Ltd Class Comprehensive Telecommunications Service License (ECS &ECNS) Yes Namibian 5254
Salt Essential IT (Information Technology) (Pty) Ltd 100% Yes Namibia 5254
M&EInforma- tion Technologies CC 51% Yes Namibia 5254
Misty Bay Investments 140 CC 100% No Namibia 5282
Mobile Telephone Networks Business Solutions (Namibia) (Pty) Ltd t/aMTN Business Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009 South Africa 5311
ASR to be measured on a country by country basis over time as determined by the Authority TheASR on a country by country basis should be more than 60% TheASR on a country by country basis should be more than 60% 5313
Percentage of dropped calls, calculated from all the calls in the time period as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority Percentage of dropped calls must be less than 3% Percentage of dropped calls must be less than 3% 5313
Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 95% of SMS messages must be send successfully in busy time 95% of SMS messages must be send successfully in busy time 5313
Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access network or the licensee Alog-in is successful if after completion of the log-in process the use is able to use a valid IP- address(dynamic or static) to use services offered via the Internet including DNS resolution allowing to exchange data via the Internet Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 95% of internet log-in's by the user of data services must be successful in busy time 5313
Statistics to be collected by Authority and provided by the licensee within a given interval per class of service as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority Packet Loss Ratio may not be more than 3% for any class of service offered 5313
The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time 5313
Sending and receiving from SMS's from and to international destinations are excluded from this measurement. Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send and receive SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 95% of SMS's must be completed successfully 5443
Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access network or the licensee Alog-in is successful if after completion of the log-in process the use is able to use a valid IP-address(dynamic or static) to use services offered via the Internet including DNS resolution allowing to exchange data via the Internet Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 95% of internet log-in's by the user of data services must be successful in busy time 5443
Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4 Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 95% of all data transmissions must be successful within a specified time period 5443
The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time 5443
MistyBay Investments 140 CC 100% Yes Namibia 5507
Demshi Investment Holding (PTY) LTD 100% Yes Namibia 5659
Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH PDGH LQ ZULWLQJ :KHUH D OLFHQVHH DQG D FXVWRPHU DJUHH WKDW D VHUYLFH UHTXHVW for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser- YLFH UHTXHVW IRU PHDVXUHPHQW SXUSRVHV Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH PDGH YHUEDOO\ RU LQ ZULWLQJ :KHUH D OLFHQVHH DQG D FXVWRPHU DJUHH WKDW D VHUYLFH UHTXHVW for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser- YLFH UHTXHVW IRU PHDVXUHPHQW SXUSRVHV 5713
95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days and 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days 95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days 5713
The duration (elapsed days) from the instant a YDOLG VHUYLFH UHTXHVW KDV been received to the instant a working service is made available for use The duration (elapsed days) from the instant D YDOLG VHUYLFH UHTXHVW has been received to the instant a working service is made available for use 5713
6XSSO\ WLPH IRU À[HG OLQH initial connection Supply time for internet access 5713
Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH LQ ZULWLQJ Where a licensee and customer agree that an order for mul- The time by which valid faults on networks are repaired and WKH SHUFHQWDJH RI IDXOWV FOHDUHG LQ WKH WLPH VSHFLÀHG LQ DQ\ service level agreement or contract must be reported separately 5713
95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days 90% of faults to be repaired within 24 elapsed hours from time reported 100% of faults to be repaired within 48 elapsed hours from time reported 5713
The duration (elapsed days) from the instant D YDOLG VHUYLFH UHTXHVW has been received to the instant a working service is made available for use The time (elapsed hours) by which valid faults on networks are repaired 5713
Supply time for initial mobile services connection (postpaid/prepaid) Fault Repair Time 5713
UHTXHVWV ZLWK D 1XPEHU RI UHTXHVWV A deviation from the normal porting procedures occurs 5713
Proportion of problems 1XPEHU 5713
(QTXLULHV DWWHQG WR E\ ,95 RQO\ LV H[FOXGHG IURP WKLV PHD - surement. $Q\ HQTXLU\ WUDQVIHUUHG IURP DQ ,95 V\VWHP WR D KXPDQ RS - HUDWRU WR DWWHQG WR WKH HQTXLU\ LV LQFOXGHG LQ WKH PHDVXUHPHQW 7KH GXUDWLRQ SHULRG LQ WKH GHÀQLWLRQ LQFOXGHV ZDLWLQJ WLPH because attendants are busy. 7LPH GXUDWLRQ KDQGOH WKH HQTXLU\ LWVHOI LV H[FOXGHG IURP WKH measurement. bile, direct and/or indirect services Statistics should include all customer complaints received in the data collection period. Where more than one complaint is made by the same customer, even on the same subject, each instance must be counted separately. If a customer complains again before the existing complaint has been resolved, it must be treated as a continuation of the ÀUVW XQFORVHG FRPSODLQW When calculating the resolution time the licensee may sub-tract an delay introduced by the customer from the measured time 5713
95% of calls must be answered within 20 seconds 90% of customer complaints must be resolved within 24 elapsed hours 5713
Duration from the instant when the address informa- WLRQ UHTXLUHG IRU VHWWLQJ XS a call is received to the instant the human operator answers the calling user to DWWHQG WR WKH HQTXLU\ The time period taken to resolve a customer complaint from the instant the customer complaint is QRWLÀHG WR WKH SXEOLVKHG point of contact to the instant the cause for the complaint has been resolved 5713
Response time for admin- LVWUDWLRQ DQG ELOOLQJ HQTXL - ries Customer/Licensee Complaints Resolution Time 5713
complaint is an expression of dissatisfac- 5713
Less than 2% of bills 5713
Billing Correctness The proportion of bills 5713
The test route will be determined by the Authority depending on the network coverage provided by licensees Measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority An unsuccessful call is a call attempt to a valid number within the licensees' coverage area where neither called party busy tone, nor ringing tone, nor answer signal is received within 30 seconds from the instant when the last digit of the destination subscriber number is received. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 5713
Aminimum of -100 dBm must be achieved for 95% outdoor and 85% indoor service coverage following a predetermined test route Percentage of unsuccessful calls must be less than 2% in busy time 5713
Percentage of test route over which a minimum signal strength of -100 dBm is achieved Ratio of unsuccessful calls to a total number of FDOO DWWHPSW LQ D VSHFLÀHG time period 5713
Mobile /Wireless Service Coverage Unsuccessful Call Ratio 5713
Percentage of dropped calls, calculated from all the calls in the time period as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority as determined by the Authority Sending and receiving from SMS's from and to international destinations are excluded from this measurement. Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send and receive SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 5713
Percentage of dropped calls must be less than 3% 95% of SMS's must be completed successfully 5713
The percentage of incoming and outgoing calls which once they have been successfully established are dropped/ interrupted prior to the call being terminated by the user, the cause of the early termination being within the operator's network The ratio of successfully send and received SMS's EHWZHHQ WHUPLQDO HTXLS - ment of two users during busy time 5713
Dropped Call Ratio Completion Rate for SMS 5713
log- of data be suc- time Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access Class to time as determined by the Authority all data must within a WLPH SHULRG $GDWD WUDQVPLVVLRQ LV VXFFHVVIXO LI D WHVW ÀOH LV WUDQVPLWWHG completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4 Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority 5713
95% of internet in's by the user services must cessful in busy a 95% of transmissions be successful VSHFLÀHG 5713
Internet Log- The ratio of successful log-ins to access the Internet when both the access network and the licensees' network are available data trans- The ratio of unsuccessful data transmissions to the total number of data transmission attempts in VSHFLÀHG WLPH SHULRG 5713
Successful in ratio Unsuccessful mission ratio 5713
Universal Service Levy%=Minimum (0.5%, 0.00000000002*Turnover) 5755
It has at least 35% of market share based on revenues? (Yes/No) 5836
It has less than 35% market share but controls some infrastructure that is necessary for the provision of the services in question? (Yes/No) 5836
It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question (Yes/No) 5836
It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia? (Yes/No) 5836
(Yes/No) (Yes/No) 5836
(Yes/No) (Yes/No) 5836
Dominant (Yes/No) (Yes/No) 5836
It has at least 35% of market share based on revenues? No 6054
It has less than 35% market share but controls some infra-structure that is necessary for the provision of the services in question? Yes 6054
It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question No 6054
It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia? No 6054
Yes Yes 6054
No Yes 6054
It has at least 35% of market share based on revenues? (Yes/No) 6054
It has less than 35% market share but controls some infrastructure that is necessary for the provision of the services in question? (Yes/No) 6054
It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question (Yes/No) 6054
It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia? (Yes/No) 6054
(Yes/No) (Yes/No) 6054
(Yes/No) (Yes/No) 6054
National 6074
1 block 6074
Electronic Communications (82) 6074
100% 6074
Namibia 6074
Demshi Investment Holdings (Pty) Ltd 6074
TelePassport Communications (Pty) Ltd 60% Yes Namibia. 6345
1x 6 MHz None 6596
None 1x 44.5 MHz 6596
1x 84 MHz None 6596
None None 6596
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 6931
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 6931
Orange Telecom (Pty) Ltd. 100% 100% 7164
Communications Regulatory Authority of Namibia: Notice of withdrawal of Tariff Submission in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 2 7267
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 3 7267
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 4 7267
ITU Indicators 7289
Mobile 7289
Revenues Mobile Voice Domestic 7289
Revenue Mobile Voice International 7289
Revenues SMS Domestic 7289
Revenues SMS International non-SADC 7289
Revenues SMS International SADC 7289
Landline and VOIP 7289
Revenue Fixed line Voice domestic 7289
Revenue Fixed line Voice International 7289
Revenue VOIP Voice domestic 7289
Revenue VOIP Voice International 7289
Data and Bandwidth 7289
Revenue Data Fixed Wireless 7289
Revenue Data FTTX 7289
Revenue Data Leased lines and Ethernet 7289
Revenue National Data Transmission Retail 7289
Revenue National Data Transmission Wholesale 7289
Revenue Other Fixed Data connectivity 7289
Revenue VSAT 7289
Expenses 7289
Expenses International data capacity 7289
Expenses other purchased data capacity 7289
Expenses Purchased leased line capacity 7289
Mobile KPIs 7289
KPI Implied Price Post-paid 7289
KPI Implied Price Prepaid 7289
KPI Overall DataARPU (Average Revenue per Unit) Monthly Average 7289
Quality of Service 7289
Billing and administration Resolved 24H (hours) 7289
Calls to customer services answered 20 Seconds Percent 7289
Customer Service No Complaints 7289
Customer Service resolved 24h 7289
Fault Repair Within 24h 7289
Fault Repair Within 48h 7289
Fixed line Faults per 100 lines 7289
Customer Complaints 7289
No of complaints resolved within 14 days from date of receipts 7289
No of complaints resolved after 14 days from date of receipts 7289
No of complaints not resolved within 14 days from date of receipts 7289
No of complaints not resolved after 14 days from date of receipts 7289
No of complaints not resolved after 14 days which were submitted to the Authority 7289
No of complaints: Billing 7289
No of complaints: Quality of Service 7289
No of complaints: Customer Service 7289
Other: Service and product delivery, advertisement, confidential information 7289
CompuServe Class Comprehensive Telecommunications service licence (ECS and ECNS) Namibia 7369
Orange Telecom (Pty) Ltd 100% 100% 7393
Ongos Connect (Pty) Ltd 100% 100% 7433
ITU Indicators 7445
Mobile 7445
Revenues Mobile Voice Domestic 7445
Revenue Mobile Voice International 7445
Revenues SMS Domestic 7445
Revenues SMS International non-SADC 7445
Revenues SMS International SADC 7445
Landline and VOIP 7445
Revenue Fixed line Voice domestic 7445
Revenue Fixed line Voice International 7445
Revenue VOIP Voice domestic 7445
Revenue VOIP Voice International 7445
Data and Bandwidth 7445
Revenue Data Fixed Wireless 7445
Revenue Data FTTX 7445
Revenue Data Leased lines and Ethernet 7445
Revenue National Data Transmission Retail 7445
Revenue National Data Transmission Wholesale 7445
Revenue Other Fixed Data connectivity 7445
Revenue VSAT 7445
Expenses 7445
Expenses International data capacity 7445
Expenses other purchased data capacity 7445
Expenses Purchased leased line capacity 7445
Mobile KPIs 7445
KPI Implied Price Post-paid 7445
KPI Implied Price Prepaid 7445
KPI Overall DataARPU (Average Revenue per Unit) Monthly Average 7445
Quality of Service 7445
Billing and administration Resolved 24H (hours) 7445
Calls to customer services answered 20 Seconds Percent 7445
Customer Service No Complaints 7445
Customer Service resolved 24h 7445
Fault Repair Within 24h 7445
Fault Repair Within 48h 7445
Fixed line Faults per 100 lines 7445
Fixed line percent faults cleared next working day 7445
Fixed line Waiting list 7445
Customer Complaints 7445
No of complaints resolved within 14 days from date of receipts 7445
No of complaints resolved after 14 days from date of receipts 7445
No of complaints not resolved within 14 days from date of receipts 7445
No of complaints not resolved after 14 days from date of receipts 7445
No of complaints not resolved after 14 days which were submitted to the Authority 7445
No of complaints: Billing 7445
No of complaints: Quality of Service 7445
No of complaints: Customer Service 7445
Other: Service and product delivery, advertisement, confidential information 7445
IR Telecom Systems and Services Namibia CC Class Comprehensive Telecommunications service licence (ECS and ECNS) 75% 7449
Metagalaxy Space Science and Technology CC Class Comprehensive Telecommunications Service Licence (ECS and ECNS) 100% 7471
Technology Warehouse (Pty) Ltd 100% Namibia 7486
Telecom in terms of page 5, Regulation 7(2)(b) propose that the date to be proposed when parties must meet for consultation in 8(2) must not be later than 3 days from the date of notice of objection. 7492
Telecom in terms of page 5, Regulation 7(3)(c) propose that objections on the date should only be subject to the date not complying to the prescribe date in the Regulations referencing when the Carrier may proceed to install Telecommunications facilities. 7492
Telecom in terms of page 6, Regulation 8(2) proposes that the consultation must take place within 3 days from the date of objection as per their comments under regulation 7(2)(b). 7492
Paratus 7492
Review &Consideration 7492
Paratus notes its objection to the entire proposed Regulations. Paratus further submits that Section 68 allows the Authority to prescribe 'the manner, form and period of notice' (not whether or not notice must be given in the first place) to be given by a carrier to any person or public body in connection with the performance by the carrier of functions contemplated in Part 5 of the Act, and the 'procedure to be followed and consultations to be held' between a carrier and any affect person or public body. Acarrier must perform its functions in terms of Chapter 5 and in accordance with the regulations contemplated in section 68(2). Paratus submits that section 68 is not a model of clarity and must be read in context and considering the provisions of Part 5 of the Act (and cannot derogate therefrom). Paratus thus submits that the Authority should guard against impermissible dilution or limiting of the rights accorded in the Act through ultra vires regulations. They also propose that the regulation must employ language consist with the Act, and not lump concepts or obligations. 7492
Paratus submits that it is important to distinguish between sharing of infrastructure and accessing land for purposes of installing equipment. Paratus submits that section 50 refers to Infrastructure Sharing and that that section specifically makes provision for the utility to refuse to lease infrastructure referred to under certain defined circumstances (50(7)). 7492
Paratus submits that section 60 makes provision for a carrier to enter any land and construct or maintain telecommunications facilities upon, under or over such land. It does not require consent from the landowner or occupier of land and it does not make provision for any objection. Paratus further submits that if it was the Legislature's intention, it would have made specific provision therefore, such as provided for in section 50. Even section 61 makes provision for the carrier to agree with the local authority, yet sections 60 and 62 do not. This cannot be implied. 7492
Paratus submits that section 62 provides for notice to be given to the local authority. In terms of the act, the local authority is only entitled to supervise the work to ensure that it does not affect their own underground pipes and cables. 7492
in the Radio Regulations. (WRC-15) Additional allocation: in Armenia, Azerbaijan, Belarus, the Russian Federation, Uzbekistan, Kyrgyzstan and Ukraine, the frequency band 1 429-1 535 MHz is also allocated to the aeronautical mobile service on a primary basis, exclusively for the purposes of aeronautical telemetry within the national territory. As of 1 April 2007, the use of the frequency band 1 452-1 492 MHz is subject to agreement between the administrations concerned. (WRC-15) 7617
In Region 2, the use of the band 1 435-1 535 MHz by the aeronautical mobile service 7617
for telemetry has priority over other uses by the mobile service. Alternative allocation: in the United States, the band 1 452-1 525 MHz is allocated to the fixed and mobile services on a primary basis (see also No. 5.343 ). 7617
Use of the frequency band 1 452-1 492 MHz by the broadcasting-satellite service, and by the broadcasting service, is limited to digital audio broadcasting and is subject to the 7617
provisions of Resolution 528 (Rev.WRC-19) . (WRC-19) In Algeria, Angola, Saudi Arabia, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo (Rep. of the), Côte d'Ivoire, Djibouti, Egypt, United Arab Emirates, Eswatini, Gabon, Gambia, Ghana, Guinea, Iraq, Jordan, Kenya, Kuwait, Lesotho, Lebanon, Liberia, Madagascar, Malawi, Mali, Morocco, Mauritius, Mauritania, Mozambique, Namibia, Niger, Nigeria, Oman, Uganda, Palestine** 3 , Qatar, Dem. Rep. of the Congo, Rwanda, Senegal, Seychelles, Sudan, South Sudan, South Africa, Tanzania, Chad, Togo, Tunisia, Zambia, and Zimbabwe, the 7617
The frequency band 1 452-1 492 MHzis identified for use by administrations in Region 3 wishing to implement International Mobile Telecommunications (IMT) in accordance with Resolution 223(Rev.WRC-19) and Resolution 761(Rev.WRC-19) .The use of this frequency band by the above administrations for the implementation of IMT is subject to agreement obtained under No. 9.21 from countries using stations of the aeronautical mobile service. This identification does not preclude the use of this frequency band by any application of the services to which it is allocated and does not establish priority in the Radio Regulations. (WRC-19) 7617
The use of the band 1 518-1 525 MHz by the mobile-satellite service is subject to coordination under No. 9.11A . In the band 1 518-1 525 MHz stations in the mobile-satellite service shall not claim protection from the stations in the fixed service. No. 5.43A does not apply. (WRC-03) 7617
Japan. No. 5.43A does not apply. (WRC-03) In the band 1 518-1 525 MHz, stations in the mobile-satellite service shall not claim protection from aeronautical mobile telemetry stations in the mobile service in the territory of the United States (see Nos. 5.343 and 5.344 ) and in the countries listed in No. 5.342 . No. 5.43A does not apply. (WRC-03) 7617
Different category of service: in Saudi Arabia, Azerbaijan, Bahrain, Cameroon, Egypt, Iran (Islamic Republic of), Iraq, Israel, Kazakhstan, Kuwait, Lebanon, North Macedonia, Morocco, Qatar, Syrian Arab Republic, Kyrgyzstan, Turkmenistan and Yemen, the allocation of the frequency band 1 525-1 530 MHz to the mobile, except aeronautical 7617
Additional allocation: in Kyrgyzstan and Turkmenistan, the frequency band 1 525-1 530 MHzis also allocated to the aeronautical mobile service on a primary basis. (WRC- 19) 7617
The bands 1 525-1 544 MHz, 1 545-1 559 MHz, 1 626.5-1 645.5 MHz and 1 646.5- 1660.5MHzshallnotbeusedforfeederlinksofanyservice.Inexceptionalcircumstances, however, an earth station at a specified fixed point in any of the mobile-satellite services may be authorized by an administration to communicate via space stations using these bands. 7617
For the use of the bands 1 518-1 544 MHz, 1 545-1 559 MHz, 1 610-1 645.5 MHz, 1 646.5-1 660.5 MHz, 1 668-1 675 MHz, 1 980-2 010 MHz, 2 170-2 200 MHz, 2 483.5- 2 520 MHz and 2 670-2 690 MHz by the mobile-satellite service, see Resolutions 212 (Rev.WRC07) and 225 (Rev.WRC07) . (WRC07) 7617
SUP (WRC-97) 7617
In the frequency band 1 525-1 530 MHz, stations in the mobile-satellite service, except stations in the maritime mobile-satellite service, shall not cause harmful interference to, or claim protection from, stations of the fixed service in Algeria, Saudi Arabia, Egypt, Guinea, India, Israel, Italy, Jordan, Kuwait, Mali, Morocco, Mauritania, Nigeria, Oman, Pakistan, the Philippines, Qatar, Syrian Arab Republic, Viet Nam and Yemen notified prior to 1 April 1998. (WRC-19) 7617
SUP (WRC-97) 7617
In applying the procedures of Section II of Article 9 to the mobile-satellite service in the bands 1 530-1 544 MHz and 1 626.5-1 645.5 MHz, priority shall be given to accommodating the spectrum requirements for distress, urgency and safety communicationsoftheGlobalMaritimeDistressandSafetySystem(GMDSS).Maritime mobile-satellite distress, urgency and safety communications shall have priority access and immediate availability over all other mobile satellite communications operating within a network. Mobile-satellite systems shall not cause unacceptable interference to, or claim protection from, distress, urgency and safety communications of the GMDSS. Account shall be taken of the priority of safety-related communications in the other mobile-satellite services. (The provisions of Resolution 222 (WRC-2000) 4* shall apply.) 7617
(WRC2000) The use of the bands 1 525-1 559 MHzand 1 626.5-1 660.5 MHzbythe mobile-satellite services is subject to coordination under No. 9.11A . 7617
Wanderport Namibia Trust 66.66% Namibia 7677
Mainmast Electronics CC 51% Namibia 7697
United Africa Group (Pty) Ltd 100% Namibia 7710
Communications Regulatory Authority of Namibia: Notice in Terms of Regulation 12 of the Regulations Prescribing Procedures Regarding Application for, and Amendment, Renewal, Transfer and Cancellation of Spectrum Licenses: Communications Act, 2009 2 7780
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 4 7780
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs 6 7780
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 9 7780
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding Licensing Procedures for Telecommunications and Broadcasting Service Licences 7796
Communications Regulatory Authority of Namibia: Notice in terms of Section 53(7) of the Communications Act, 2009 read with the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs 7796
500,000 500,000 8000
100% 100% 8000
90% 90% 8000
50% 50% 8000
20% 20% 8000
Infrastructure sharing Regulations Government Gazette No. 6141 Infrastructure sharing Regulations Government Gazette No. 6141 8000
Report on number of disputes resolved Report on Number of infrastructure sharing agreements concluded Report on number of disputes resolved Report on Number of infrastructure sharing agreements concluded 8000
Infrastructure sharing disputes mediated Infrastructure sharing agreements for IMT- 2020 (5G) concluded Infrastructure sharing disputes mediated Infrastructure sharing agreements for IMT- 2020 (5G) concluded 8000
into 3.Enforce active and passive infrastructure sharing into 3.Enforce active and passive infrastructure sharing 8000
SI8: Enforcement of frastructure sharing limit environmental impact SI8: Enforcement of frastructure sharing limit environmental impact 8000
Sigfox Lora, Zigbee, Radar, Wireless Smart Utility Network (Wi-SUN) Equipment, IoT Gateways and Base Stations 8002
Point to Point / Point to Multipoint Access Devices 8002
Drone Remote Controller 8002
Aeronautical Base Station Equipment, Aeronautical transceiver installed on board aircrafts 8002
High Frequency (HF) 8002
Very High Frequency (VHF) 8002
Ultra-High Frequency (UHF) 8002
Radio Alarm Transmitter 8002
Ultra-Wideband (UWB) sensors and radars (such as ground probing radar) 8002
Automatic Identification System (AIS) 8002
Search and Rescue Transponder (SART) 8002
Emergency Position Indicating Radio Beacon (EPIRB) 8002
Citizen Band Radio 8002
Amateur Radio 8002
Satellite Phone 8002
Earth Station Terminal 8002
Very Small Aperture Terminal (VSAT), 8002
Closed circuit television (CCTV) 8002
Industrial control devices 8002
Road Transport telematics 8002
Telemetry 8002
Global System for Mobile (GSM) phone 8002
Code Division Multiple Access (CDMA) terminal 8002
Dongles/trackers/Tablets 8002
DTT Set -Top Box Receiver 8002
Communication Regulatory Authority of Namibia: Notice in terms of the Regulations prescribing the National Numbering Plan for use in the provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009 ... 8207
Communication Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs 8207
Bank Windhoek Limited Class ECNS telecommunications service licence 9 December 2024 Namibia 8586
The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately. The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately. 8611
Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services. Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above. The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ASR to be measured on a country-by-country basis over time as determined by the Authority. ASR to be measured on a country-by-country basis over time as determined by the Authority. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529. ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees It is recommended that delay is measured using: (a) UDPwith ICMP or TCP as fall-back option, (b) at least 10 measurements, and (c) calculated as an average of recorded roundtrip time values (typically expressed in milliseconds). The measurement server should return any UDPpacket payload immediately, allowing the client to calculate delay. The Unix echo service could be used for this function. The measurement setup should be insensitive to (user) clock changes during the measurement. 8611
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority. 8611
Individual licensees Class Comprehensive ECS/ECNSlicensees Class ECS licensees Class ECNS licensees The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority. 8611
Communications Regulatory Authority of Namibia: Notice in terms of Regulations prescribing the National Numbering Plan for Use in the Provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009 3 8738
Communications Regulatory Authority of Namibia: Notice in terms of regulation 9(1) regarding Licensing Procedures for Telecommunications and Broadcasting Service Licences and Spectrum Use Licences: Communications Act, 2009 4 8738
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs: Communications Act, 2009 5 8738
Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs: Communications Act, 2009 10 8738
Carol-Annvan derWalt Commercial BroadcastingService 17_June_2011-No.4737
The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately. The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately. 8611-Gen-N162-31-Mar-2025-QoS
Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services. Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above. The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ASR to be measured on a country-by-country basis over time as determined by the Authority. ASR to be measured on a country-by-country basis over time as determined by the Authority. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529. ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees It is recommended that delay is measured using: (a) UDPwith ICMP or TCP as fall-back option, (b) at least 10 measurements, and (c) calculated as an average of recorded roundtrip time values (typically expressed in milliseconds). The measurement server should return any UDPpacket payload immediately, allowing the client to calculate delay. The Unix echo service could be used for this function. The measurement setup should be insensitive to (user) clock changes during the measurement. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority. 8611-Gen-N162-31-Mar-2025-QoS
Individual licensees Class Comprehensive ECS/ECNSlicensees Class ECS licensees Class ECNS licensees The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority. 8611-Gen-N162-31-Mar-2025-QoS
(a) The repeal of regulation 15(2) to (5); and (b) the substitution for regulation 16 of the following regulation: ' Prohibitions 16. No carrier, dominant carrier, utility or other person may - (a) fail to submit, within a timeframe specified by the Authority, information requested by the Authority pursuant to these regulations; (b) submit or publish false or misleading information about its infrastructure, network elements or any other matter; (c) obstruct or prevent an inspection or investigation carried out by the Authority pursuant to these regulations; (d) engage in any act or omission whose effect would be to defeat the purposes of these regulations.'. (a) The repeal of regulation 15(2) to (5); and (b) the substitution for regulation 16 of the following regulation: ' Prohibitions 16. No carrier, dominant carrier, utility or other person may - (a) fail to submit, within a timeframe specified by the Authority, information requested by the Authority pursuant to these regulations; (b) submit or publish false or misleading information about its infrastructure, network elements or any other matter; (c) obstruct or prevent an inspection or investigation carried out by the Authority pursuant to these regulations; (d) engage in any act or omission whose effect would be to defeat the purposes of these regulations.'. GG_7197_dated_29_April_2020
Indicators Covered by CRAN Reporting framework No.5357-6_December_2013
Public pay-phones No.5357-6_December_2013
Fixed-telephone subscriptions s No.5357-6_December_2013
Indicators Covered by CRAN Reporting framework No.5357-6_December_2013
VoIPsubscriptions No.5357-6_December_2013
Percentageoffixed-telephonelinesconnectedtodigitalexchanges Yes No.5357-6_December_2013
Percentageoffixed-telephone subscriptionsthatareresidential Yes No.5357-6_December_2013
Percentageoffixed-telephonesubscriptionsinurbanareas Yes No.5357-6_December_2013
Percentageof localitieswithtelephoneservice No No.5357-6_December_2013
Totalcapacityof local publicswitchingexchanges No No.5357-6_December_2013
Internationaltelephonecircuits Yes No.5357-6_December_2013
Waitinglistforfixed-telephonelines Yes No.5357-6_December_2013
Localfixed-to-fixedtelephone traffic,inminutes Yes No.5357-6_December_2013
Long-distancefixed-to-fxedtelephone traffic,inminutes Yes No.5357-6_December_2013
Fixed-to-mobiletelephone traffic,inminutes Yes No.5357-6_December_2013
Domesticfixed-to-fixed telephone traffic,inminutes Yes No.5357-6_December_2013
Internationaloutgoingfixed-telephone traffic,inminutes No.5357-6_December_2013
Internationalincomingfixed-telephone traffic,inminutes Yes Yes No.5357-6_December_2013
Totalinternational outgoingtelephone traffic,inminutes No.5357-6_December_2013
Totalinternationalincomingtelephonetraffic,inminutes Yes No.5357-6_December_2013
Outgoingmobiletraffctosamemobilenetwork,inminutes Yes No.5357-6_December_2013
Outgoingmobiletraffictoothermobilenetworks,inminutes Yes No.5357-6_December_2013
Outgoingmobile traffictofixednetworks,inminutes Yes No.5357-6_December_2013
Outgoingmobiletraffictointernational,inminutes Yes No.5357-6_December_2013
Incominginternational traffictomobilenetwork,inminutes Yes No.5357-6_December_2013
MMSsent Yes No.5357-6_December_2013
SMSsent Yes No.5357-6_December_2013
Domesticmobile-telephone traffic,inminutes No.5357-6_December_2013
Percentageoffixed-telephonefaultsclearedbynextworkingday No.5357-6_December_2013
Yes No.5357-6_December_2013
Yes No.5357-6_December_2013
Indicators Covered by CRAN Reporting framework No.5357-6_December_2013
Installationfeeforresidentialtelephoneservice Price data collectionby CRAN No.5357-6_December_2013
InstallationfeeforresidentialtelephoneserviceinUD No.5357-6_December_2013
Installationfeeforbusinesstelephoneservice No.5357-6_December_2013
Installationfeeforbusinesstelephoneservice,inUSD No.5357-6_December_2013
Mobile-cellular postpaidconnectioncharge No.5357-6_December_2013
Mobile-cellularpostpaidconnectioncharge,inUD No.5357-6_December_2013
Mobile-cellularprepaidconnectioncharge No.5357-6_December_2013
Mobile-cellularprepaidconnectioncharge,inUD No.5357-6_December_2013
Monthlysubscriptionforresidentialtelephoneservice No.5357-6_December_2013
Monthlysubscriptionforresidential telephoneserviceinUSD No.5357-6_December_2013
Monthlysubscriptionforbusinesstelephoneservice No.5357-6_December_2013
Monthlysubscriptionforbusinesstelephoneservice,inUSD No.5357-6_December_2013
Mobile-cellularmonthlysubscriptioncharge No.5357-6_December_2013
Mobile-cellularmonthly subscriptioncharge,inUSD No.5357-6_December_2013
Price ofa three-minute local calltoafixed-telephoneline(peakrate) No.5357-6_December_2013
Priceofathree-minutelocalcalltoafixed-telephoneline(peakrate),inUSD No.5357-6_December_2013
Mobile-cellularprepaid-priceofa three-minute localcall(peak,on-net) No.5357-6_December_2013
Mobile-cellular prepaid-priceofa three-minutelocalcall(off-peak,on-net) No.5357-6_December_2013
Mobile-cellular prepaid-price of a three-minute local call(off-peak,on-net),in USD No.5357-6_December_2013
Priceofa three-minute local calltoafixed-telephoneline(off-peakrate) No.5357-6_December_2013
Priceofa three-minute local calltoafixed-telephoneline(off-peakrate),inUSD No.5357-6_December_2013
Mobile-cellularprepaid-priceofa one-minute localcall(peak,tofixed） No.5357-6_December_2013
Mobile-cellularprepaid-priceofaone-minute localcall(peak,tofixed）inUD No.5357-6_December_2013
Mobile-cellularprepaid-priceofa one-minutelocalcall(peak,on-net) No.5357-6_December_2013
Mobile-cellular prepaid-priceof aone-minute local call(peak,on-net),inUSD No.5357-6_December_2013
Mobile-cellularprepaid-priceofaone-minutelocalcall(peak,off-net) Mobile-cellularprepaid-priceofaone-minutelocalcall(peakoffnet)nUD No.5357-6_December_2013
Mobile-cellular prepaid-priceofone-minutelocal call(off-peak,tofixed) No.5357-6_December_2013
Mobile-cellularprepaid-priceofone-minutelocal call(off-peak,tofxed）,inUD No.5357-6_December_2013
Mobile-cellularrepaid-ricefane-minutelocalcallff-peak,on-net)nD No.5357-6_December_2013
Mobile-ellularprepaidpriceofane-mnutelocalcalloffak,off-net),nD No.5357-6_December_2013
Mobile-cellular prepaid-price of SMS(on-net) No.5357-6_December_2013
Mobile-cellular prepaid-priceofSMS（on-net)inUD No.5357-6_December_2013
Mobile-cellularprepaid-priceofaone-minutelocalcall(weekend,tofixed) No.5357-6_December_2013
Mobile-cellular prepaid-price ofa one-minute local call(weekend,tofixed),in USD No.5357-6_December_2013
Mobile-cellular prepaid-price ofa one-minute local call (weekendon-net) No.5357-6_December_2013
Mobile-cellularrepaid-riceofaone-minutelocal call(weekendon-net)inD No.5357-6_December_2013
Mobile-cellularprepaid-priceofaone-minutelocalcall(weekendoff-net) No.5357-6_December_2013
Mobile-cellularrepaidpriceofane-minutelocalcall(wekendff-etin No.5357-6_December_2013
Mobile-cellularprepaid-price ofSMS(off-net) No.5357-6_December_2013
Mobile-cellular prepaid-priceof SMS(off-net),inUSD No.5357-6_December_2013
Mobile-cellulartelephone subscriptions No.5357-6_December_2013
Indicators Covered by CRAN Reporting framework No.5357-6_December_2013
Percentageof thepopulationcoveredbyat leasta3Gmobilenetwork Assessedby using detailed network reporting togetherwith GISandcensus data No.5357-6_December_2013
Standardmobile-broadbandsubscriptions Price data No.5357-6_December_2013
Dedicatedmobile-broadbandsubscriptions collectionby No.5357-6_December_2013
Activemobile-broadbandsubscriptions CRAN No.5357-6_December_2013
Prepaidmobile-cellulartelephonesubscriptions Yes No.5357-6_December_2013
Percentageof thepopulationcoveredbyamobile-cellularnetwork Yes No.5357-6_December_2013
ISDNsubscriptions Yes No.5357-6_December_2013
Basic-rateISDNsubscriptions Yes No.5357-6_December_2013
Primary-rateISDNsubscriptions Yes No.5357-6_December_2013
ISDNvoice-channelequivalents Yes No.5357-6_December_2013
Fixed(wired)Internet subscriptions Yes No.5357-6_December_2013
Yes No.5357-6_December_2013
Fixed（wired)-broadband connectioncharge,inUSD Price/Product data collection No.5357-6_December_2013
by CRAN No.5357-6_December_2013
Fixed(wired)-broadbandmonthly subscriptioncharge by CRAN No.5357-6_December_2013
by CRAN No.5357-6_December_2013
Fixed(wired)-broadbandcap,inGB by CRAN No.5357-6_December_2013
Fixed(wired)-broadband-priceof excessusage by CRAN No.5357-6_December_2013
by CRAN No.5357-6_December_2013
Fixed(wired)broadbandspeed,inMbit/s by CRAN No.5357-6_December_2013
CablemodemInternet subscriptions Not available in No.5357-6_December_2013
Dial-upInternet subscriptions Namibia Yes No.5357-6_December_2013
DSLInternetsubscriptions Yes No.5357-6_December_2013
Fibre-to-the-home/buildingInternet subscriptions Leased-linesubscriptions Yes No.5357-6_December_2013
Otherfixed(wired)-broadband subscriptions Yes No.5357-6_December_2013
Fixed(wired)-broadbandsubscriptions Yes No.5357-6_December_2013
InternationalInternetbandwidth,inMbit/s Yes No.5357-6_December_2013
Full-timeequivalenttelecommunicationemployees,total Yes No.5357-6_December_2013
Full-timeequivalenttelecommunicationemployees,female Yes No.5357-6_December_2013
Personsemployedbymobile-telecommunicationoperators Yes No.5357-6_December_2013
Population Yes No.5357-6_December_2013
Percentageof thepopulationinurban areas CensusData No.5357-6_December_2013
Households CensusData CensusData No.5357-6_December_2013
Bank Of No.5357-6_December_2013
Revenuefromfixed-telephoneservices Namibia No.5357-6_December_2013
Revenue fromfixed-telephone services,inUSD Yes No.5357-6_December_2013
Revenuefrommobilenetworks Yes s No.5357-6_December_2013
Revenuefrommobilenetworks,inUSD Yes No.5357-6_December_2013
Revenuefromall telecommunicationservices Yes No.5357-6_December_2013
Revenuefromalltelecommunicationservices,inUSD Yes No.5357-6_December_2013
Yes No.5357-6_December_2013
Annualinvestmentintelecommunicationservices,inUSD Annualinvestmentinfixed-telephoneservices Yes No.5357-6_December_2013
Annualinvestmentinfixed-telephoneservices,inUSD Yes Yes No.5357-6_December_2013
Indicators Covered by CRAN Reporting framework No.5357-6_December_2013
Annualforeigninvestmentintelecommunications CRAN calculation, Purchase of Portugal telecomof MTCin2006 No.5357-6_December_2013
Annualinvestmentinmobilecommunicationservices eg. No.5357-6_December_2013
Annualinvestmentinmobilecommunicationservices,inUSD Yes No.5357-6_December_2013
Fixed-telephone subscriptionsper100inhabitants Yes No.5357-6_December_2013
Mobile-cellulartelephonesubscriptionsper100inhabitants Yes No.5357-6_December_2013
Standardmobile-broadbandsubscriptionsper100inhabitants Yes No.5357-6_December_2013
Dedicatedmobile-broadbandsubscriptionsper100inhabitants Yes No.5357-6_December_2013
Activemobile-broadbandsubscriptionsper100inhabitants Yes No.5357-6_December_2013
Public pay-phones per1000inhabitants Yes No.5357-6_December_2013
Fixed(wired)-broadbandsubscriptionsper100inhabitants Yes No.5357-6_December_2013
Fixed(wired)Internetsubscriptionsper100inhabitants Yes No.5357-6_December_2013
InternationalInternetbandwidth(bit/s)perInternetuser Yes Yes No.5357-6_December_2013
Percentageof individuals usingtheInternet Household survey data. is2011(RIA survey No.5357-6_December_2013
Percentageofhouseholdswithradio Latest available No.5357-6_December_2013
Percentageofhouseholdswithfixed-telephone Latest available No.5357-6_December_2013
Percentageofhouseholdswithmobile-cellulartelephone Latest available No.5357-6_December_2013
Percentageofhouseholdswithcomputer Latest available No.5357-6_December_2013
PercentageofhouseholdswithInternet Latest available No.5357-6_December_2013
Percentageofhouseholdswithelectricity Latest available No.5357-6_December_2013
Percentageof individualsusingamobilecellulartelephone Latest available No.5357-6_December_2013
Percentageofindividualsusingacomputer Latest available No.5357-6_December_2013
Wireless-broadbandsubscriptions Latest available No.5357-6_December_2013
Satellitebroadbandsubscriptions Yes No.5357-6_December_2013
Fixedwirelesslocal loopsubscriptions Yes Yes No.5357-6_December_2013
Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees An additional connection provided to a customer who for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser vice request formeasurement purposes Include the following scenarios- Anewconnection inservice QUALITY_OF_SERVICE_REGULATIONS
quests to be completed within5 elapsed days quests to be completed within 7 elapsed days 95% of service re- 100% of service re- QUALITY_OF_SERVICE_REGULATIONS
has been received to the ismade available for use a valid service request The duration (elapsed days) from the instant QUALITY_OF_SERVICE_REGULATIONS
Supply time forintermet access QUALITY_OF_SERVICE_REGULATIONS
An additional connection provided to a customer who already has an existing service, inluding anyupgrades tipleconnections eachagreeddeliverytmecouts as a separate service request for measurement purposes Include the following scenarios- A new connection inservice The timebywhich valid faults onnetworks are repaired and thepercentage of faultscleared in the time specifiedinany service levelagreement or contractmustbereported separately QUALITY_OF_SERVICE_REGULATIONS
95%of service requests to becompleted within 5 elapsed days 100% of service requests to be completed within7elapsed days 90%of faults to be within24 from 100% of faults to be hoursfrom hours time reported timereported repaired elapsed repaired elapsed QUALITY_OF_SERVICE_REGULATIONS
has been received to the instant a working service ismade available for use The duration (elapsed days)from the instant a valid service request The time (elapsed hours) by which valid faults on networks are repaired QUALITY_OF_SERVICE_REGULATIONS
Supply time for initial mobile services connection (postpaid/prepaid) Fault Repair Time QUALITY_OF_SERVICE_REGULATIONS
Enquiries attend tobyIVRonly is excluded from thismea- eratorto attend to the enquiryisincluded inthemeasurement The duration period in the definition includes waiting time Time duration handle the enquiry itself is excluded from the The parameter is applicable to allaministration and billing because attendants are busy. measurement. surement. Statistics shouldinclude all customercomplaintsreceived in Where more than one complaint is made by the same cus hasbeen resolveditmust be treated asa continuationof th tract an delay introduced by the customer from themeasured bile, direct and/or indirect services the data collection period. first unclosed complaint. counted separately. time QUALITY_OF_SERVICE_REGULATIONS
95%of calls must be within answered seconds customer b 忆 isnu resolvedwithin elapsed hours Jo%06 complaints QUALITY_OF_SERVICE_REGULATIONS
Durationfrom the instant when the address information required for setingup a call is received to the instant the human operator answers the calling user to attend to the enquiry The time period taken to resolveacustomer com- theinstant the customer complaint is instant the cause for the 2 hasbeen plaint from complaint solved QUALITY_OF_SERVICE_REGULATIONS
istration and billing enqui- s Customer/Licensee Complaints Resolution Time QUALITY_OF_SERVICE_REGULATIONS
Less than 2% of bills should result in customer complaints resulting in a customer QUALITY_OF_SERVICE_REGULATIONS
The proportion of bills complaint relating to the accuracy of a given bill QUALITY_OF_SERVICE_REGULATIONS
Billing Correctness QUALITY_OF_SERVICE_REGULATIONS
The test route will be determined by the Authority depend- network coverage are of the licensee from time to time as ing on the network coverage provided by licensees determined by the Authority within30secondsfromtheinstantwhenthelast digit of the Additional measurements will be taken in a reporting area An unsuccessful callis a call attempt to a valid number destination subscriber number is received. to time as determined by theAuthority QUALITY_OF_SERVICE_REGULATIONS
Aminimum of-100 dBm must be achieved for 95% outdoor and 85% indoor service a predetermined test route Percentage of unsuccessful callsmust be less than 2% in busy time QUALITY_OF_SERVICE_REGULATIONS
Percentage of test route overwhicha minimum signal strength of -100 dBm is achieved Ratio of unsuccessful calls to a total number of call ttempt in a specified time period QUALITY_OF_SERVICE_REGULATIONS
Mobile/WirelessService Coverage Unsuccessful Call Ratio QUALITY_OF_SERVICE_REGULATIONS
Percentageofdropped call,calculatedfromall thecaln the time period as determined by the Authority to time as determined by the Authority Statistics tobe collected by Authority and provided by the Additional measurements will be taken in a reporting area al destinations are excluded from this measurement. to time as determined by the Authority send and receive SMS's QUALITY_OF_SERVICE_REGULATIONS
Percentage of dropped callsmust be less than 3% be completed success- 95%of SMS's must QUALITY_OF_SERVICE_REGULATIONS
incoming and outgoing calls which once they established are dropped/ interrupted prior to the call being terminated by the user, the cause of the carly termination being within the operator's The percentage of network The ratio of successfully send and received SMS's between terminal equip- p no o busy time QUALITY_OF_SERVICE_REGULATIONS
Dropped Call Ratio CompletionRateforSMS QUALITY_OF_SERVICE_REGULATIONS
to access theInternet 95% of internet log- services must be successful in busy time A data transmission is successful if a test fle is transmitted The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in to time as determined by the Authority ETSI EG 202 057-4 transmissionsmust be successul within a specified time period 95% of all data QUALITY_OF_SERVICE_REGULATIONS
log-ins to access the Internet when both the access network and thelicensees' The ratio of successful network are available transmission attempts in a The ratio of unsuccessful data transmissions to the total number of data specified time period QUALITY_OF_SERVICE_REGULATIONS
Successful Internet Login ratio Unsuccessful data transmission ratio QUALITY_OF_SERVICE_REGULATIONS
Demshi Investment Holding (PTY) LTD 100% Yes Namibia REGULATIONS_REGARDING_TYPE_APPROVALS_-_5659-Gen_N22-30