Telecommunications Licenses

Total Records

102

No	Licensee	Licence Fees Outstanding?	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens	Licensee's Citizenship or Place of Incorporation	New Type of Telecommunications Licence(s) Issued	Date of Expiry of Licence(s)
1.	Africa Online (Pty) Ltd	No	25%	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.
2.	Mobile Telecommunications Limited (MTC)	No	66%	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.
3.	Wireless Technologies Namibia (Pty) Ltd	No	100%	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.

Gazette Ref: 4905 VIEW GG Table #2

Table 3: Assessment of Dominance for the Telecommunications market	Table 3: Assessment of Dominance for the Telecommunications market	Table 3: Assessment of Dominance for the Telecommunications market	Table 3: Assessment of Dominance for the Telecommunications market	Table 3: Assessment of Dominance for the Telecommunications market
Operator A	Operator b	...
1	Above 35% Market Share?	(Yes/No)	(Yes/No)	(Yes/No)
2	Controls some infrastructure that is necessary for the provision of the services in question;	(Yes/No)	(Yes/No)	(Yes/No)
3	Is able to exercise power in the market for the services in question	(Yes/No)	(Yes/No)	(Yes/No)
4	Has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of services in Namibia.	(Yes/No)	(Yes/No)	(Yes/No)
Dominant (Yes/No)	Dominant (Yes/No)	(Yes/No)	(Yes/No)	(Yes/No)

Gazette Ref: 4905 VIEW GG Table #3

Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market	Table 4: Example Assessment of Dominance for the Telecommunication market
Telecommunication	Telecommunication	Telecommunication	Telecommunication	broadcasting	broadcasting	broadcasting
TN	LEO	mTC	NbC	multi Choice
Above 35% Market Share?	Yes	No	Yes	Yes	Yes
Controls some infrastructure that is necessary for the provision of the services in question;	Yes	Yes	Yes	Yes	Yes
Is able to exercise power in the market for the services in question	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis
Has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia.	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis	requires detailed analysis
Dominant (yes, if a single category applies)	Yes	Yes	Yes	Yes	Yes

Gazette Ref: 4930 VIEW GG Table #4

No	Licensee	Licence Fees Outstanding?	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens	Licensee's Citizenship or Place of Incorporation	New Type of Telecommunications Licence(s) Issued	Date of Expiry of Licence(s)
1.	PowerCom (Pty) Ltd t/a Leo	No	0% 1	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.

Gazette Ref: 4946 VIEW GG Table #5

No	Licensee	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens	Licensee's Citizenship or Place of Incorporation	New Type of Telecommunications Licence(s) Issued	Date of Expiry of Licence(s)
1.	Wilfried Robert Poser	100%	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.
2.	YFI Technologies (Pty) Ltd	100%	Namibia	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Subject to the conditions for telecommunications service licenses to be published in terms of the rule-making procedure regulations.

Gazette Ref: 5006 VIEW GG Table #6

No.	Licensee	Existing Type of Telecommunications Service Licence(s) / Providing a Service Without a Licence	Date of Expiry of Existing Licence(s)	Percentage of Namibian Ownership	Proposed New Type of Telecommunications Licence(s)
1.	Salt Essential IT (Information Technology) (Pty) Ltd	Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009.	N/A	52%	Class Telecommunications Service Licence (ECS)

Gazette Ref: 5017 VIEW GG Table #7

Applicant	Applicant's citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens;	Category of class telecommunications service licence applied for;	Telecommunication services intended to be provided by applicant;	Proof of Licence Application Fees Paid Up to Date Submitted;
Virtual Technology Services (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Electronic Communications	No

Gazette Ref: 5055 VIEW GG Table #8

Applicant	Applicants' Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens	Existing Type of Telecommunications Service Licence(s) / Providing a Service Without a License Existing Licence(s)	Proposed New Type of Telecommunications Licence(s)	Identify the legal basis on which the service in provided
Salt Essential IT (Information Technology) (Pty) Ltd	Namibian	52%	Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009	Class Tel- ecommunica- tions Service Licence (ECS)	The Namibian Communications Commission Act 4 of 1992, did not require a license for the provision of telecommunication services that was provided by Salt Essential IT (Pty) Ltd.

Gazette Ref: 5078 VIEW GG Table #9

Licensee	Licensee's citizenship or place of incorporation	Percentage of Licensees Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens	Category of class telecommunications service licence issued	Telecommunication services intended to be provided by applicant	Proof of Licence Application Fees Paid Up to Date Submitted
Virtual Technology Services (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Electronic Communications	No

Gazette Ref: 5092 VIEW GG Table #10

Licensee	Licensees' Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens	Category of class telecommunications service license issued	Telecommunication services intended to be provided by applicant	Proof of Licence Fees paid up to date?
Salt Essential IT (Information Technology) (Pty) Ltd	Namibian	52%	Class Telecommunications Service License (ECS)	Electronic Communications	Licensee was pre-viously providing a service lawfully without a license and therefore, no fees are outstanding.

Gazette Ref: 5179 VIEW GG Table #11

Applicant;	Applicants' Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens;	Existing Type of Telecommunications Service Licence(s) / Providing a Service Without a License Existing Licence(s);	Proposed New Type of Telecommunications Licence(s);	Identify the legal basis on which the service is provided;
Dimension Data (Pty) Ltd	Namibian	49% 1	Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009	Comprehensive Telecommunications Service Licence (ECNS and ECS)	The Namibian Communications Commission Act 4 of 1992, did not require a licence for the provision of telecommunication services that was provided by Dimension Data (Pty) Ltd.

Gazette Ref: 5194 VIEW GG Table #12

Applicant;	Applicant's Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens;	Category of Class Tele- communica- tions service intended to be provided;	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided;	Description of geographic coverage area(s);	Proof of Licence Application Fees Paid Up to Date Submitted?
Salt Essential IT (Information Technology) (Pty) Ltd	Namibia	100%	Comprehensive Telecommunications Service Licence (ECNS and ECS)	Yes, spectrum use licence application has been submitted	Fixed/Broadband Wireless Systems	Namibia	Yes

Gazette Ref: 5201 VIEW GG Table #13

Licensee	Licensees' Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens	Category of class telecommunications service license issued	Telecommunication services intended to be provided by applicant	Proof of Licence Fees paid up to date?
Converged Telecommunications Solutions (Pty) Ltd	Namibian	49% 1	Class Comprehensive Telecommunications Service License (ECS &ECNS)	Electronic Communications	Yes

Gazette Ref: 5201 VIEW GG Table #14

Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012	Table 1: Determination of dominance in the telecommunications market As per the hearing held on 11 May 2012
Licensee	Type of Licence	Date Licence was first issued	Licensee has at least 35% of market share based on revenues	Licensee controls some infrastructure that is necessary for the provision of the services in question	Licensee has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question	Licensee has position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia	Dominant?
Telecom Namibia Limited	Individual (ECNS and ECS)	11 June 2012	Yes (41.5%)	Yes, owns a CDMA, national backbone, (PSTN), WACS	No	No	Yes

Gazette Ref: 5201 VIEW GG Table #15

Mobile Telecommunications Limited	Class Comprehensive (ECNS and ECS)	14 March 2012	Yes (52.6%)	Yes, owns a national GSM network and WACS	No	No	Yes
Powercom (Pty) Ltd t/a Leo	Class Comprehensive (ECNS and ECS)	16 June 2012	No (4.7%)	Yes, owns a national GSM Network	No	No	Yes
Wireless Technologies Namibia	Class Comprehensive (ECNS and ECS)	14-Mar-12	No	No	No	No	No
Mwireless (Pty) Ltd t/a Africa Online	Class Comprehensive (ECNS and ECS)	14-Mar-12	No	No	No	No	No
Virtual Technologies Services (Pty) Ltd	Class Comprehensive (ECNS and ECS)	19-Nov-12	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination
Wilfred Robert Poser	Class Comprehensive (ECNS and ECS)	15-May-12	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination
YFI Technologies (Pty) Ltd	Class Comprehensive (ECNS and ECS)	15-May-12	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination
Salt Essential IT (Information Technology) (Pty) Ltd	Class Comprehensive (ECNS and ECS)	12-Dec-12	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination	Not licenced at time of the hearing and will be included in the next dominance determination

Gazette Ref: 5243 VIEW GG Table #16

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)	Proof of Licence Application Fees Paid Up to Date Submitted?
Bidvest Namibia Information Technology (PTY) Ltd.	Namibia	100%	Comprehensive Telecommunications Service Licence (ECNS and ECS)	Although applicant intends to use spectrum in the provision of the telecommunication services, it is in the spectrum use licence exempt band as contained in the Regulations Regarding Licence Exempt Spectrum published in Government Gazette No. 4839, Notice No. 395 dated 25 November 2011.	Electronic communications	Namibia	Yes

Gazette Ref: 5243 VIEW GG Table #17

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided	De- scrip- tion of geographic coverage area(s)	Proof of Licence Application Fees Paid Up to Date Sub-mit- ted?
Schoemans Technologies (Pty) Ltd	Namibia	100%	Comprehensive Telecommunications Service Licence (ECNS and ECS).	Yes, spectrum use licence application has been submitted.	Electronic Communications	Namibia	No

Gazette Ref: 5254 VIEW GG Table #18

Licensee	Licensees' Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens	Category of class telecommunications service license issued	Telecommunication services intended to be provided by applicant	Proof of Licence Fees paid up to date?
Dimension Data (Pty) Ltd	Namibian	49% 1	Class Comprehensive Telecommunications Service License (ECS &ECNS)	Electronic Communications	Yes

Gazette Ref: 5254 VIEW GG Table #19

Licensee;	Licensee's Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens;	Category of Class Tele- communica- tions service intended to be provided;	Does the licensee intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided;	Description of geographic coverage area(s);	Proof of Licence Application Fees Paid Up to Date Submitted?
Salt Essential IT (Information Technology) (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECNS and ECS)	Yes, spectrum has been assigned in part (b) below.	Fixed/Broadband Wireless Systems	Namibia or any part thereof.	Yes

Gazette Ref: 5254 VIEW GG Table #20

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens	Category of Class Tele- communica- tions service intended to be provided	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)	Proof of Licence Application Fees Paid Up to Date Submitted?
M&EInforma- tion Technologies CC	Namibia	51%	Comprehensive Telecommunications Service Licence (ECNS and ECS).	No	Electronic Communications	Namibia or any part thereof.	Yes

Gazette Ref: 5282 VIEW GG Table #21

Applicant;	Applicant's Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens;	Category of Class Telecommunications service intended to be provided;	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided;	Description of geographic coverage area(s);	Proof of Licence Application Fees Paid Up to Date Submitted?
Misty Bay Investments 140 CC	Namibia	100%	Comprehensive Telecommunications Service Licence (ECNS and ECS).	No	Electronic Communications	Namibia or any part thereof.	No

Gazette Ref: 5311 VIEW GG Table #22

Applicant;	Applicants' Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian Companies controlled by Namibian Citizens;	Existing Type of Telecommunications Service Licence(s) / Providing a Service Without a License Existing Licence(s);	Proposed New Type of Telecommunications Licence(s);	Legal basis on which the service is provided;
Mobile Telephone Networks Business Solutions (Namibia) (Pty) Ltd t/aMTN Business	South Africa	0% 1	Providing a Service Lawfully Without a Licence in terms of section 135 of the Communications No 8 of 2009	Class Comprehensive Telecommunications Service Licence (ECNS &ECS)	The Namibian Communications Commission Act 4 of 1992, did not require a licence for the provision of the telecommunications services that was provided by applicant.

Gazette Ref: 5313 VIEW GG Table #23

Unsuccessful Call Ratio	Ratio of unsuccessful calls to a total number of call attempt in a specified time period	Percentage of unsuccessful calls must be less than 2% in busy time	An unsuccessful call is a call attempt to a valid number within the licensees' coverage area where neither called party busy tone, nor ringing tone, nor answer signal is received within 30 seconds from the instant when the last digit of the destination subscriber number is received. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
International Call Connectivity	The relationship between the number of seizures that result in an answer signal and the total number of seizures (ASR) for a specific country	TheASR on a country by country basis should be more than 60%	ASR to be measured on a country by country basis over time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Dropped Call Ratio	The percentage of incoming and outgoing calls which once they have been successfully established are dropped/ interrupted prior to the call being terminated by the user, the cause of the early termination being within the operator's network	Percentage of dropped calls must be less than 3%	Percentage of dropped calls, calculated from all the calls in the time period as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Successful SMS Ratio	Probability that a user can send a SMS successfully to a short message centre from user terminal equipment	95% of SMS messages must be send successfully in busy time	Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 5313 VIEW GG Table #24

Completion Rate for SMS	The ratio of successfully send and received SMS's between terminal equipment of two users during busy time	95% of SMS's must be completed successfully	Sending and receiving from SMS's from and to international destinations are excluded from this measurement. Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send and receive SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Successful Internet Login ratio	The ratio of successful logins to access the Internet when both the access network and the licensees' network are available	95% of internet log-in's by the user of data services must be successful in busy time	Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access network or the licensee Alog-in is successful if after completion of the log-in process the use is able to use a valid IP- address(dynamic or static) to use services offered via the Internet including DNS resolution allowing to exchange data via the Internet Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Packet Loss Ratio	Ratio of packets lost to the total packets transmitted between two designated points	Packet Loss Ratio may not be more than 3% for any class of service offered	Statistics to be collected by Authority and provided by the licensee within a given interval per class of service as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 5313 VIEW GG Table #25

Unsuccessful data transmission ratio	The ratio of unsuccessful data transmissions to the total number of data transmission attempts in a specified time period	95% of all data transmissions must be successful within a specified time period	Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4 Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Data transmission speed achieved	The data transmission rate is achieved separately for downloading and uploading specified test files between a remote web site and user equipment	Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time	The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 5443 VIEW GG Table #26

Successful SMS Ratio	Probability that a user can send a SMS successfully to a short message centre from user terminal equipment	95% of SMS messages must be send successfully in busy time	Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Completion Rate for SMS	The ratio of successfully send and received SMS's between terminal equipment of two users during busy time	95% of SMS's must be completed successfully	Sending and receiving from SMS's from and to international destinations are excluded from this measurement. Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send and receive SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Successful Internet Log-in ratio	The ratio of successful log-ins to access the Internet when both the access network and the licensees' network are available	95% of internet log-in's by the user of data services must be successful in busy time	Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access network or the licensee Alog-in is successful if after completion of the log-in process the use is able to use a valid IP-address(dynamic or static) to use services offered via the Internet including DNS resolution allowing to exchange data via the Internet Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 5443 VIEW GG Table #27

Packet Loss Ratio	Ratio of packets lost to the total packets transmitted between two designated points	Packet Loss Ratio may not be more than 3% for any class of service offered	Statistics to be collected by Authority and provided by the licensee within a given interval per class of service as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Unsuccessful data transmission ratio	The ratio of unsuccessful data transmissions to the total number of data transmission attempts in a specified time period	95% of all data transmissions must be successful within a specified time period	Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4 Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Data transmission speed achieved	The data transmission rate is achieved separately for downloading and uploading specified test files between a remote web site and user equipment	Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time	The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 5507 VIEW GG Table #28

Licensee;	Licensee's Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens;	Category of Class Tele- communica- tions service awarded;	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided;	Description of geographic coverage area(s);	Proof of Application Fees paid up to date submitted?
MistyBay Investments 140 CC	Namibia	100%	Comprehensive Telecommunications Service Licence (ECNS &ECS).	The licensee will utilize licence exempt spectrum in terms of the Regulations regarding Licence Exempt Spectrum published in Government Gazette No. 4839, Notice No. 395 dated 25 November 2011 subject to adherence to technical conditions stated therein.	Electronic Communications	Republic of Namibia or any part thereof.	Yes

Gazette Ref: 5659 VIEW GG Table #29

Applicant;	Applicant's citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens;	Category of class telecommunications service licence applied for;	Telecommunication services intended to be provided by applicant;	Proof of Licence Application Fees Paid Up to Date Submitted;
Demshi Investment Holding (PTY) LTD	Namibia	100%	Class Electronic Communications Services (ECS)	Electronic Communications	Yes

Gazette Ref: 5713 VIEW GG Table #30

Applicability	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Measurement	Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH PDGH LQ ZULWLQJ :KHUH D OLFHQVHH DQG D FXVWRPHU DJUHH WKDW D VHUYLFH UHTXHVW for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser- YLFH UHTXHVW IRU PHDVXUHPHQW SXUSRVHV	Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH PDGH YHUEDOO\ RU LQ ZULWLQJ :KHUH D OLFHQVHH DQG D FXVWRPHU DJUHH WKDW D VHUYLFH UHTXHVW for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser- YLFH UHTXHVW IRU PHDVXUHPHQW SXUSRVHV
Parameter	95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days and 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days	95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days
'HÀQLWLRQ	The duration (elapsed days) from the instant a YDOLG VHUYLFH UHTXHVW KDV been received to the instant a working service is made available for use	The duration (elapsed days) from the instant D YDOLG VHUYLFH UHTXHVW has been received to the instant a working service is made available for use
Service	6XSSO\ WLPH IRU À[HG OLQH initial connection	Supply time for internet access

Gazette Ref: 5713 VIEW GG Table #31

Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS Licensees	Commercial Broadcasting licensees Public Broadcasting licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees Signal Distribution licensees Class Comprehensive Multiplex and Signal Distribution licensees Commercial Broadcasting licensees Public Broadcasting licensee Community Broadcasting licensee
Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH LQ ZULWLQJ Where a licensee and customer agree that an order for mul-	Include the following scenarios- x Anew connection x An existing connection taken over by another customer x An additional connection provided to a customer who already has an existing service, including any upgrades in service $YDOLG VHUYLFH UHTXHVW PD\ EH LQ ZULWLQJ Where a licensee and customer agree that an order for multiple connections each agreed delivery time counts as a sepa-	The time by which valid faults on networks are repaired and WKH SHUFHQWDJH RI IDXOWV FOHDUHG LQ WKH WLPH VSHFLÀHG LQ DQ\ service level agreement or contract must be reported separately
95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days	95% of service re- TXHVWV WR EH FRPSOHWHG within 5 elapsed days 100% of service re- TXHVWV WR EH FRPSOHWHG within 7 elapsed days	90% of faults to be repaired within 24 elapsed hours from time reported 100% of faults to be repaired within 48 elapsed hours from time reported
The duration (elapsed days) from the instant D YDOLG VHUYLFH UHTXHVW has been received to the instant a working service is made available for use	The duration (elapsed days) from the instant a YDOLG VHUYLFH UHTXHVW KDV been received to the instant a working service is made available for use	The time (elapsed hours) by which valid faults on networks are repaired
Supply time for initial mobile services connection (postpaid/prepaid)	Supply time for subscription based television service connection	Fault Repair Time

Gazette Ref: 5713 VIEW GG Table #32

Individual licensees	Class Comprehensive ECS/ECNS licensees ECS licensee
UHTXHVWV ZLWK D 1XPEHU RI UHTXHVWV A deviation from the normal porting procedures occurs	from the normal divided number of re- QXPEHU SRUWD - with deviations from the normal porting procedures must be less than 5% of total QXPEHU RI UHTXHVWV IRU number portability when- x All the services from the donor has to be restore temporarily whilst problems are resolved x There is a gap of more than 1 hour in either or both incoming our outgoing services x The recipient operator has to open a trouble ticket as a FRQVHTXHQFH RI DQ HYHQW WKDW GRHV QRW SHUPLW WR FRQ - sider number portability completed after the time period Class
Proportion of problems 1XPEHU	with number portability procedures deviation porting procedure by the total TXHVWV IRU bility

Individual licensees

Class Comprehensive ECS/ECNS licensees ECS licensee

UHTXHVWV ZLWK D 1XPEHU RI UHTXHVWV A deviation from the normal porting procedures occurs

from the normal divided number of re- QXPEHU SRUWD - with deviations from the normal porting procedures must be less than 5% of total QXPEHU RI UHTXHVWV IRU number portability when- x All the services from the donor has to be restore temporarily whilst problems are resolved x There is a gap of more than 1 hour in either or both incoming our outgoing services x The recipient operator has to open a trouble ticket as a FRQVHTXHQFH RI DQ HYHQW WKDW GRHV QRW SHUPLW WR FRQ - sider number portability completed after the time period Class

Proportion of problems 1XPEHU

with number portability procedures deviation porting procedure by the total TXHVWV IRU bility

Gazette Ref: 5713 VIEW GG Table #33

Applicability	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees Class Comprehensive Multiplex and Signal Distribution lLicencees Multiplex Licensees Signal Distribution licensees Commercial Broadcasting licensees Public Broadcasting licensee Community Broadcasting licensee
Measurement	(QTXLULHV DWWHQG WR E\ ,95 RQO\ LV H[FOXGHG IURP WKLV PHD - surement. $Q\ HQTXLU\ WUDQVIHUUHG IURP DQ ,95 V\VWHP WR D KXPDQ RS - HUDWRU WR DWWHQG WR WKH HQTXLU\ LV LQFOXGHG LQ WKH PHDVXUHPHQW 7KH GXUDWLRQ SHULRG LQ WKH GHÀQLWLRQ LQFOXGHV ZDLWLQJ WLPH because attendants are busy. 7LPH GXUDWLRQ KDQGOH WKH HQTXLU\ LWVHOI LV H[FOXGHG IURP WKH measurement.	bile, direct and/or indirect services Statistics should include all customer complaints received in the data collection period. Where more than one complaint is made by the same customer, even on the same subject, each instance must be counted separately. If a customer complains again before the existing complaint has been resolved, it must be treated as a continuation of the ÀUVW XQFORVHG FRPSODLQW When calculating the resolution time the licensee may sub-tract an delay introduced by the customer from the measured time
Parameter	95% of calls must be answered within 20 seconds	90% of customer complaints must be resolved within 24 elapsed hours
'HÀQLWLRQ	Duration from the instant when the address informa- WLRQ UHTXLUHG IRU VHWWLQJ XS a call is received to the instant the human operator answers the calling user to DWWHQG WR WKH HQTXLU\	The time period taken to resolve a customer complaint from the instant the customer complaint is QRWLÀHG WR WKH SXEOLVKHG point of contact to the instant the cause for the complaint has been resolved
Service	Response time for admin- LVWUDWLRQ DQG ELOOLQJ HQTXL - ries	Customer/Licensee Complaints Resolution Time

Gazette Ref: 5713 VIEW GG Table #34

Individual licensees	Class Comprehensive ECS/ECNS ECS licensees
complaint is an expression of dissatisfac-	accuracy of the bill received from a customer. include all billing complaints received in period regardless of the validity of the com- dates of calls or any other form of communica- licensees Class
Less than 2% of bills	should result in customer complaints
Billing Correctness The proportion of bills	resulting in a customer complaint relating to the accuracy of a given bill

Gazette Ref: 5713 VIEW GG Table #35

Applicability	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS Licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Measurement	The test route will be determined by the Authority depending on the network coverage provided by licensees Measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	An unsuccessful call is a call attempt to a valid number within the licensees' coverage area where neither called party busy tone, nor ringing tone, nor answer signal is received within 30 seconds from the instant when the last digit of the destination subscriber number is received. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	ASR to be measured on a country by country basis over time as determined by the Authority
Parameter	Aminimum of -100 dBm must be achieved for 95% outdoor and 85% indoor service coverage following a predetermined test route	Percentage of unsuccessful calls must be less than 2% in busy time	between for TheASR on a country by country basis should be more than 60%
'HÀQLWLRQ	Percentage of test route over which a minimum signal strength of -100 dBm is achieved	Ratio of unsuccessful calls to a total number of FDOO DWWHPSW LQ D VSHFLÀHG time period	The relationship the number of seizures that result in an answer signal and the total number of seizures (ASR) D VSHFLÀF FRXQWU\
Service	Mobile /Wireless Service Coverage	Unsuccessful Call Ratio	International Call Connectivity

Gazette Ref: 5713 VIEW GG Table #36

Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Percentage of dropped calls, calculated from all the calls in the time period as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time	as determined by the Authority Sending and receiving from SMS's from and to international destinations are excluded from this measurement. Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of originating SMS attempts and number of successfully send and receive SMS's Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority
Percentage of dropped calls must be less than 3%	95% of SMS messages must be send successfully in busy time	95% of SMS's must be completed successfully
The percentage of incoming and outgoing calls which once they have been successfully established are dropped/ interrupted prior to the call being terminated by the user, the cause of the early termination being within the operator's network	Probability that a user can send a SMS successfully to a short message centre IURP XVHU WHUPLQDO HTXLS - ment	The ratio of successfully send and received SMS's EHWZHHQ WHUPLQDO HTXLS - ment of two users during busy time
Dropped Call Ratio	Successful SMS Ratio	Completion Rate for SMS

Gazette Ref: 5713 VIEW GG Table #37

Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees ECNS licensees
log- of data be suc- time Statistics to be collected by Authority and provided by the licensee within a given time period to consist the total number of log-in attempts and number of successful log-ins to access the Internet This measure is applicable to all licensees providing services allowing internet access irrespective of technology. An attempt to log-in is unsuccessful, if it fails for any reason independent whether the fault is caused by the access Class	within the network coverage are of the licensee from time to time as determined by the Authority than of Statistics to be collected by Authority and provided by the licensee within a given interval per class of service as determined by the Authority Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time	to time as determined by the Authority all data must within a WLPH SHULRG $GDWD WUDQVPLVVLRQ LV VXFFHVVIXO LI D WHVW ÀOH LV WUDQVPLWWHG completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4 Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority	transmission achieved must at least 80% of advertised by the during busy 7KH WHVW ÀOH VKDOO KDYH DW OHDVW WZLFH WKH VL]H LQ NE RI WKH theoretically maximum data transmission rate per second as DGYHUWLVHG E\ WKH OLFHQVHH IRU D VSHFLÀF VHUYLFH Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority Class
95% of internet in's by the user services must cessful in busy	Packet Loss Ratio may not be more 3% for any class service offered	a 95% of transmissions be successful VSHFLÀHG	Data speed be that licensee time
Internet Log- The ratio of successful log-ins to access the Internet when both the access network and the licensees' network are available	Ratio of packets lost to the total packets transmitted between two designated points	data trans- The ratio of unsuccessful data transmissions to the total number of data transmission attempts in VSHFLÀHG WLPH SHULRG	The data transmission rate is achieved separately for downloading and upload- LQJ VSHFLÀHG WHVW ÀOHV between a remote web VLWH DQG XVHU HTXLSPHQW
Successful in ratio	Packet Loss Ratio	Unsuccessful mission ratio	Data transmission speed achieved

Gazette Ref: 5755 VIEW GG Table #38

Telecommunications - Class ECS	Universal Service Levy %=Minimum (0.5%, 0.00000000002*Turnover)
Telecommunications - Class Comprehensive (ECNS and ECS)	Universal Service Levy%=Minimum (0.5%, 0.00000000002*Turnover)

Gazette Ref: 5836 VIEW GG Table #39

Table 2: Assessment of Dominance for the Telecommunications Market	Table 2: Assessment of Dominance for the Telecommunications Market	OperatorA	Operator B
1	It has at least 35% of market share based on revenues?	(Yes/No)	(Yes/No)
2	It has less than 35% market share but controls some infrastructure that is necessary for the provision of the services in question?	(Yes/No)	(Yes/No)
3	It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question	(Yes/No)	(Yes/No)
4	It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia?	(Yes/No)	(Yes/No)
Dominant based on section 78 (4)?	(Yes/No)	(Yes/No)

Gazette Ref: 5836 VIEW GG Table #40

Table 2: Assessment of Dominance for the Telecommunications Market	Table 2: Assessment of Dominance for the Telecommunications Market	OperatorA	Operator B
Do the 4 criteria give the licensee the ability to exercise market power (Section 78(5))?	(Yes/No)	(Yes/No)
Dominant (Yes/No)	Dominant (Yes/No)	(Yes/No)	(Yes/No)

Gazette Ref: 6054 VIEW GG Table #41

Table 1: Assessment of Dominance for Wireless End User Access market	Table 1: Assessment of Dominance for Wireless End User Access market	Telecom Namibia Limited	Mobile Telecommunications Limited	Paratus Telecommunications (Pty) Ltd
1	It has at least 35% of market share based on revenues?	No	Yes	No
2	It has less than 35% market share but controls some infra-structure that is necessary for the provision of the services in question?	Yes	No
3	It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question	No
4	It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia?	No
Dominant based on section 78 (4)?	Yes	Yes	No
Do the 4 criteria give the licensee the ability to exercise market power (Section 78(5))?	No	Yes	No

Gazette Ref: 6054 VIEW GG Table #42

Table 2: Assessment of Dominance for the Telecommunications Market	Table 2: Assessment of Dominance for the Telecommunications Market	OperatorA	Operator B
1	It has at least 35% of market share based on revenues?	(Yes/No)	(Yes/No)
2	It has less than 35% market share but controls some infrastructure that is necessary for the provision of the services in question?	(Yes/No)	(Yes/No)
3	It has less than 35% market share but has dominance in a related market and therefore is able to exercise power in the market for the telecommunications services in question	(Yes/No)	(Yes/No)
4	It has less than 35% market share but has a position in a market in another country or a relationship with providers in another country that can be used to exercise market power in respect of the relevant class of telecommunications services in Namibia?	(Yes/No)	(Yes/No)
Dominant based on section 78 (4)?	(Yes/No)	(Yes/No)
Do the 4 criteria give the licensee the ability to exercise market power (Section 78(5))?	(Yes/No)	(Yes/No)

Gazette Ref: 6074 VIEW GG Table #43

Service to be provided using numbers applied for	Telecommunications Services
Description of geographic coverage area (s)	National
Number of Blocks considered to be awarded by the Authority	1 block
Number Category	Electronic Communications (82)
Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens	100%
Applicant's Citizenship or place of incorporation;	Namibia
Applicant's Name	Demshi Investment Holdings (Pty) Ltd

Gazette Ref: 6345 VIEW GG Table #44

Applicant;	Applicant's Citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens;	Category of Class Telecommunications Service Licence held	Proposed Amendment;	Proof of Licence Application Fees Paid Up to Date Submitted?
TelePassport Communications (Pty) Ltd	Namibia.	60%	Class Telecommunication Service Licence (ECS)	Amend licence category to: Class Comprehensive Telecommunications Service Licence (ECNS and ECS).	Yes

Gazette Ref: 6514 VIEW GG Table #45

Applicant Applicant's Citizenship or place of incorporation Percentage of Stock owned by Namibian Citizens or Namibian citizens or Namibian Companies controlled by Namibian Citizens Category of Class Telecommunications Service Licence applied for Does applicant intend to use spectrum in the provision of the telecommunication service? Concise statement on Services intended to be provided; Description of geographic coverage area(s) Proof of Licence Application Fees Paid Up to Date Submitted? Auasblick Neighbourhood Watch Namibia An association established in terms of a constitution containing provisions that comply with the effect of the provisions of section 21 of the Companies Act, No. 28 of 2004. Class Telecommunications Service Licence (Non-profit ECNS/ECS) No Electronic Communications Auasblick -Windhoek, Namibia Yes

Gazette Ref: 6596 VIEW GG Table #46

Spectrum Band	Telecom Namibia Limited	Mwireless Namibia (Pty) Ltd	Witel Service Provider (Pty) Ltd	Converged Telecommunications Solutions
2600 band	1x 6 MHz	None	None	1x 30 MHz
3300 Band	None	1x 44.5 MHz	None	None
3500 Band	1x 84 MHz	None	None	None
3600 Band	None	None	1x 25 MHz	None

Gazette Ref: 6931 VIEW GG Table #47

No. 152	Communications Regulatory Authority of Namibia: Notice of the following decision which is applicable to all telecommunications service licensees from date of publication of this notice in the Gazette	1
No. 153	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	3
No. 154	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	5

Gazette Ref: 7164 VIEW GG Table #48

Applicant	Applicant's place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Concise statement on Services intended to be provided	Description of geographic coverage area
Orange Telecom (Pty) Ltd.	Namibia	100%	Class ECNS	Provision of Communication, Internet and Voice services.	Republic of Namibia

Gazette Ref: 7267 VIEW GG Table #49

No. 267	Communications Regulatory Authority of Namibia: Notice in terms of Regulation 32(1) of the Regulations Prescribing the National Numbering Plan for use in the provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009	1
No. 268	Communications Regulatory Authority of Namibia: Notice of withdrawal of Tariff Submission in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	2
No. 269	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	3
No. 270	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	4

Gazette Ref: 7289 VIEW GG Table #50

QUARTERLYDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	QUARTERLYDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
ITU Indicators	ITU Indicators
Mobile	Revenues Mobile Data
Revenues Mobile Voice Domestic
Revenue Mobile Voice International
Revenues SMS Domestic
Revenues SMS International non-SADC
Revenues SMS International SADC
Landline and VOIP	Revenue Fixed line rental
Revenue Fixed line Voice domestic
Revenue Fixed line Voice International
Revenue VOIP Voice domestic
Revenue VOIP Voice International
Data and Bandwidth	Revenue DataADSL
Revenue Data Fixed Wireless
Revenue Data FTTX
Revenue Data Leased lines and Ethernet
Revenue National Data Transmission Retail
Revenue National Data Transmission Wholesale
Revenue Other Fixed Data connectivity
Revenue VSAT
Expenses	Expenses ADSLLinks
Expenses International data capacity
Expenses other purchased data capacity
Expenses Purchased leased line capacity
Mobile KPIs	KPI Implied Price Overall
KPI Implied Price Post-paid
KPI Implied Price Prepaid
KPI Overall DataARPU (Average Revenue per Unit) Monthly Average

Gazette Ref: 7289 VIEW GG Table #51

BI-ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	BI-ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
Quality of Service	Billing and administration No complaints
Billing and administration Resolved 24H (hours)
Calls to customer services answered 20 Seconds Percent
Customer Service No Complaints
Customer Service resolved 24h
Fault Repair Within 24h
Fault Repair Within 48h
Fixed line Faults per 100 lines

Gazette Ref: 7289 VIEW GG Table #52

ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
Customer Complaints	No of complaints received
No of complaints resolved within 14 days from date of receipts
No of complaints resolved after 14 days from date of receipts
No of complaints not resolved within 14 days from date of receipts
No of complaints not resolved after 14 days from date of receipts
No of complaints not resolved after 14 days which were submitted to the Authority
No of complaints: Billing
No of complaints: Quality of Service
No of complaints: Customer Service
Other: Service and product delivery, advertisement, confidential information

Gazette Ref: 7369 VIEW GG Table #53

Applicant	Applicant's Citizenship or place of incorporation	Percentage of stock or interests owned by Namibian Citizens	Category of Telecommunications service license	Does applicant intend to use spectrum in the provision of the telecommunication services?	Concise statement of Services intended to be provided	Geographic coverage area	Licence Application Fees Paid?
CompuServe	Namibia	100%	Class Comprehensive Telecommunications service licence (ECS and ECNS)	Yes	To setup a wireless network in order to enable clients to monitor their surveillance systems.	Republic of Namibia	Yes

Gazette Ref: 7393 VIEW GG Table #54

Applicant	Applicant's place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided;	Concise statement on Services intended to be provided	Description of geographic coverage area
Orange Telecom (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Provision of Communication, Internet and Voice services.	Republic of Namibia

Gazette Ref: 7433 VIEW GG Table #55

Applicant	Applicant's place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided;	Concise statement on Services intended to be provided	Description of geographic coverage area
Ongos Connect (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	To provide fiber, smart city services and Wi-Fi services to Ongos Valley home owners	Republic of Namibia

Gazette Ref: 7445 VIEW GG Table #56

QUARTERLYDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	QUARTERLYDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
ITU Indicators	ITU Indicators
Mobile	Revenues Mobile Data
Revenues Mobile Voice Domestic
Revenue Mobile Voice International
Revenues SMS Domestic
Revenues SMS International non-SADC
Revenues SMS International SADC
Landline and VOIP	Revenue Fixed line rental
Revenue Fixed line Voice domestic
Revenue Fixed line Voice International
Revenue VOIP Voice domestic
Revenue VOIP Voice International
Data and Bandwidth	Revenue DataADSL
Revenue Data Fixed Wireless
Revenue Data FTTX
Revenue Data Leased lines and Ethernet
Revenue National Data Transmission Retail
Revenue National Data Transmission Wholesale
Revenue Other Fixed Data connectivity
Revenue VSAT
Expenses	Expenses ADSLLinks
Expenses International data capacity
Expenses other purchased data capacity
Expenses Purchased leased line capacity
Mobile KPIs	KPI Implied Price Overall
KPI Implied Price Post-paid
KPI Implied Price Prepaid
KPI Overall DataARPU (Average Revenue per Unit) Monthly Average

Gazette Ref: 7445 VIEW GG Table #57

BI-ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	BI-ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
Quality of Service	Billing and administration No complaints
Billing and administration Resolved 24H (hours)
Calls to customer services answered 20 Seconds Percent
Customer Service No Complaints
Customer Service resolved 24h
Fault Repair Within 24h
Fault Repair Within 48h
Fixed line Faults per 100 lines
Fixed line percent faults cleared next working day
Fixed line Waiting list

Gazette Ref: 7445 VIEW GG Table #58

ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES	ANNUALDATAREQUIREMENTS FOR TELECOMMUNICATION LICENSEES
Customer Complaints	No of complaints received
No of complaints resolved within 14 days from date of receipts
No of complaints resolved after 14 days from date of receipts
No of complaints not resolved within 14 days from date of receipts
No of complaints not resolved after 14 days from date of receipts
No of complaints not resolved after 14 days which were submitted to the Authority
No of complaints: Billing
No of complaints: Quality of Service
No of complaints: Customer Service
Other: Service and product delivery, advertisement, confidential information

Gazette Ref: 7449 VIEW GG Table #59

Applicant	Applicant's place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Telecommunications Service License	Concise statement on Services intended to be provided	Description of geographic coverage area
IR Telecom Systems and Services Namibia CC	Namibia	75%	Class Comprehensive Telecommunications service licence (ECS and ECNS)	To provide fixed and wireless broadband Internet services	Namibia

Gazette Ref: 7471 VIEW GG Table #60

Applicant	Applicant's place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Telecommunications service license	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided
Metagalaxy Space Science and Technology CC	Namibian	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	Yes	To build a world-class commercial aerospace telemetry, track and control (TT&C) network, providing high quality and reliable aerospace TT&C services to commercial satellite users.

Gazette Ref: 7486 VIEW GG Table #61

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of the telecommunication service?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)
Technology Warehouse (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service Licence (ECS and ECNS)	No	Electronic Communications - Managed services and reselling of telecommunications services	Namibia

Gazette Ref: 7492 VIEW GG Table #62

2.	Telecom submits on page 5, Regulations 6(2)(a) states that although Telecom acknowledge the importance of giving notice to the land owner and ensuring proper coordination of installation of telecommunications facilities to avoid chaos and effecting other services that also relies upon the usage of the same land such as water, electricity, aviation etc., Telecom is concerned that fourteen (14) days to notify the landowner; some whom are competitors may be too long and might result in anticompetitive behaviour and activities. Telecom thus propose that the period be shortened to seven (7) days.
3.	Telecom in terms of page 5, Regulation 7(2)(b) propose that the date to be proposed when parties must meet for consultation in 8(2) must not be later than 3 days from the date of notice of objection.
4.	Telecom in terms of page 5, Regulation 7(3)(c) propose that objections on the date should only be subject to the date not complying to the prescribe date in the Regulations referencing when the Carrier may proceed to install Telecommunications facilities.
5.	Telecom in terms of page 6, Regulation 8(2) proposes that the consultation must take place within 3 days from the date of objection as per their comments under regulation 7(2)(b).
Paratus	Paratus
Comment	Review &Consideration
1.	Paratus notes its objection to the entire proposed Regulations. Paratus further submits that Section 68 allows the Authority to prescribe 'the manner, form and period of notice' (not whether or not notice must be given in the first place) to be given by a carrier to any person or public body in connection with the performance by the carrier of functions contemplated in Part 5 of the Act, and the 'procedure to be followed and consultations to be held' between a carrier and any affect person or public body. Acarrier must perform its functions in terms of Chapter 5 and in accordance with the regulations contemplated in section 68(2). Paratus submits that section 68 is not a model of clarity and must be read in context and considering the provisions of Part 5 of the Act (and cannot derogate therefrom). Paratus thus submits that the Authority should guard against impermissible dilution or limiting of the rights accorded in the Act through ultra vires regulations. They also propose that the regulation must employ language consist with the Act, and not lump concepts or obligations.
2.	Paratus submits that it is important to distinguish between sharing of infrastructure and accessing land for purposes of installing equipment. Paratus submits that section 50 refers to Infrastructure Sharing and that that section specifically makes provision for the utility to refuse to lease infrastructure referred to under certain defined circumstances (50(7)).
3.	Paratus submits that section 60 makes provision for a carrier to enter any land and construct or maintain telecommunications facilities upon, under or over such land. It does not require consent from the landowner or occupier of land and it does not make provision for any objection. Paratus further submits that if it was the Legislature's intention, it would have made specific provision therefore, such as provided for in section 50. Even section 61 makes provision for the carrier to agree with the local authority, yet sections 60 and 62 do not. This cannot be implied.
4.	Paratus submits that section 62 provides for notice to be given to the local authority. In terms of the act, the local authority is only entitled to supervise the work to ensure that it does not affect their own underground pipes and cables.

Gazette Ref: 7617 VIEW GG Table #63

5.341C	The frequency bands 1 427-1 452 MHz and 1 492-1 518 MHz are identified for use by administrations in Region 3 wishing to implement International Mobile Telecommunications (IMT) in accordance with Resolution 223 (Rev.WRC-15) . The use of these frequency bands by the above administrations for the implementation of IMT in the frequency bands 1 429-1 452 MHz and 1 492-1 518 MHz is subject to agreement obtained under No. 9.21 from countries using stations of the aeronautical mobile service. This identification does not preclude the use of these frequency bands
5.342	in the Radio Regulations. (WRC-15) Additional allocation: in Armenia, Azerbaijan, Belarus, the Russian Federation, Uzbekistan, Kyrgyzstan and Ukraine, the frequency band 1 429-1 535 MHz is also allocated to the aeronautical mobile service on a primary basis, exclusively for the purposes of aeronautical telemetry within the national territory. As of 1 April 2007, the use of the frequency band 1 452-1 492 MHz is subject to agreement between the administrations concerned. (WRC-15)
5.343	In Region 2, the use of the band 1 435-1 535 MHz by the aeronautical mobile service
5.344	for telemetry has priority over other uses by the mobile service. Alternative allocation: in the United States, the band 1 452-1 525 MHz is allocated to the fixed and mobile services on a primary basis (see also No. 5.343 ).
5.345	Use of the frequency band 1 452-1 492 MHz by the broadcasting-satellite service, and by the broadcasting service, is limited to digital audio broadcasting and is subject to the
5.346	provisions of Resolution 528 (Rev.WRC-19) . (WRC-19) In Algeria, Angola, Saudi Arabia, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo (Rep. of the), Côte d'Ivoire, Djibouti, Egypt, United Arab Emirates, Eswatini, Gabon, Gambia, Ghana, Guinea, Iraq, Jordan, Kenya, Kuwait, Lesotho, Lebanon, Liberia, Madagascar, Malawi, Mali, Morocco, Mauritius, Mauritania, Mozambique, Namibia, Niger, Nigeria, Oman, Uganda, Palestine** 3 , Qatar, Dem. Rep. of the Congo, Rwanda, Senegal, Seychelles, Sudan, South Sudan, South Africa, Tanzania, Chad, Togo, Tunisia, Zambia, and Zimbabwe, the
5.346A	The frequency band 1 452-1 492 MHzis identified for use by administrations in Region 3 wishing to implement International Mobile Telecommunications (IMT) in accordance with Resolution 223(Rev.WRC-19) and Resolution 761(Rev.WRC-19) .The use of this frequency band by the above administrations for the implementation of IMT is subject to agreement obtained under No. 9.21 from countries using stations of the aeronautical mobile service. This identification does not preclude the use of this frequency band by any application of the services to which it is allocated and does not establish priority in the Radio Regulations. (WRC-19)
5.348	The use of the band 1 518-1 525 MHz by the mobile-satellite service is subject to coordination under No. 9.11A . In the band 1 518-1 525 MHz stations in the mobile-satellite service shall not claim protection from the stations in the fixed service. No. 5.43A does not apply. (WRC-03)

Gazette Ref: 7617 VIEW GG Table #64

5.348A	In the band 1 518-1 525 MHz, the coordination threshold in terms of the power flux-density levels at the surface of the Earth in application of No. 9.11A for space stations in the mobile-satellite (space-to-Earth) service, with respect to the land mobile service use for specialized mobile radios or used in conjunction with public switched telecommunication networks (PSTN) operating within the territory of Japan, shall be -150 dB(W/m 2 ) in any 4 kHz band for all angles of arrival, instead of those given in Table 5-2 of Appendix 5 . In the band 1 518-1 525 MHz stations in the mobile-satellite service shall not claim protection from stations in the mobile service in the territory of
5.348B	Japan. No. 5.43A does not apply. (WRC-03) In the band 1 518-1 525 MHz, stations in the mobile-satellite service shall not claim protection from aeronautical mobile telemetry stations in the mobile service in the territory of the United States (see Nos. 5.343 and 5.344 ) and in the countries listed in No. 5.342 . No. 5.43A does not apply. (WRC-03)
5.349	Different category of service: in Saudi Arabia, Azerbaijan, Bahrain, Cameroon, Egypt, Iran (Islamic Republic of), Iraq, Israel, Kazakhstan, Kuwait, Lebanon, North Macedonia, Morocco, Qatar, Syrian Arab Republic, Kyrgyzstan, Turkmenistan and Yemen, the allocation of the frequency band 1 525-1 530 MHz to the mobile, except aeronautical
5.350	Additional allocation: in Kyrgyzstan and Turkmenistan, the frequency band 1 525-1 530 MHzis also allocated to the aeronautical mobile service on a primary basis. (WRC- 19)
5.351	The bands 1 525-1 544 MHz, 1 545-1 559 MHz, 1 626.5-1 645.5 MHz and 1 646.5- 1660.5MHzshallnotbeusedforfeederlinksofanyservice.Inexceptionalcircumstances, however, an earth station at a specified fixed point in any of the mobile-satellite services may be authorized by an administration to communicate via space stations using these bands.
5.351A	For the use of the bands 1 518-1 544 MHz, 1 545-1 559 MHz, 1 610-1 645.5 MHz, 1 646.5-1 660.5 MHz, 1 668-1 675 MHz, 1 980-2 010 MHz, 2 170-2 200 MHz, 2 483.5- 2 520 MHz and 2 670-2 690 MHz by the mobile-satellite service, see Resolutions 212 (Rev.WRC07) and 225 (Rev.WRC07) . (WRC07)
5.352	SUP (WRC-97)
5.352A	In the frequency band 1 525-1 530 MHz, stations in the mobile-satellite service, except stations in the maritime mobile-satellite service, shall not cause harmful interference to, or claim protection from, stations of the fixed service in Algeria, Saudi Arabia, Egypt, Guinea, India, Israel, Italy, Jordan, Kuwait, Mali, Morocco, Mauritania, Nigeria, Oman, Pakistan, the Philippines, Qatar, Syrian Arab Republic, Viet Nam and Yemen notified prior to 1 April 1998. (WRC-19)
5.353	SUP (WRC-97)
5.353A	In applying the procedures of Section II of Article 9 to the mobile-satellite service in the bands 1 530-1 544 MHz and 1 626.5-1 645.5 MHz, priority shall be given to accommodating the spectrum requirements for distress, urgency and safety communicationsoftheGlobalMaritimeDistressandSafetySystem(GMDSS).Maritime mobile-satellite distress, urgency and safety communications shall have priority access and immediate availability over all other mobile satellite communications operating within a network. Mobile-satellite systems shall not cause unacceptable interference to, or claim protection from, distress, urgency and safety communications of the GMDSS. Account shall be taken of the priority of safety-related communications in the other mobile-satellite services. (The provisions of Resolution 222 (WRC-2000) 4* shall apply.)
5.354	(WRC2000) The use of the bands 1 525-1 559 MHzand 1 626.5-1 660.5 MHzbythe mobile-satellite services is subject to coordination under No. 9.11A .

Gazette Ref: 7677 VIEW GG Table #65

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of services?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)
Wanderport Namibia Trust	Namibia	66.66%	Class Non-Profit (ECS and ECNS)	Yes	To provide internet access to schools and ECD centres in urban and rural areas	Republic of Namibia

Gazette Ref: 7697 VIEW GG Table #66

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of services?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)
Mainmast Electronics CC	Namibia	51%	Class Comprehensive Telecommunications Service License (ECS and ECNS)	Yes	To provide marine VSAT Ku Band connectivity services	Republic of Namibia

Gazette Ref: 7710 VIEW GG Table #67

Applicant	Applicant's Citizenship or place of incorporation	Percentage of Stock owned by Namibian Citizens	Category of Class Telecommunications service intended to be provided	Does applicant intend to use spectrum in the provision of services?	Concise statement on Services intended to be provided	Description of geographic coverage area(s)
United Africa Group (Pty) Ltd	Namibia	100%	Class Comprehensive Telecommunications Service License (ECS and ECNS)	No	To provide value added internet services	Republic of Namibia

Gazette Ref: 7780 VIEW GG Table #68

No. 158	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Prescribing the National Numbering Plan for use in the Provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009	1
No. 159	Communications Regulatory Authority of Namibia: Notice in Terms of Regulation 12 of the Regulations Prescribing Procedures Regarding Application for, and Amendment, Renewal, Transfer and Cancellation of Spectrum Licenses: Communications Act, 2009	2
No. 160	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	4
No. 161	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs	6
No. 162	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs	9

Gazette Ref: 7796 VIEW GG Table #69

No. 177	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Prescribing the National Numbering Plan for use in the provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009
No. 178	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations Regarding Licensing Procedures for Telecommunications and Broadcasting Service Licences
No. 179	Communications Regulatory Authority of Namibia: Notice in terms of Section 53(7) of the Communications Act, 2009 read with the Regulations Regarding the Submissions of Interconnection Agreements and Tariffs

Gazette Ref: 8000 VIEW GG Table #70

CRAN	CRAN	Responsible Entity	Ministry of Education
40,000	1,000,000	Budget (NAD)	ENVIRONMENTAND PUBLIC HEALTH Baseline Timeline for completion 2022 2023 2024 2025 2026 Ministry of Environment, Forestry and Tourism Telecommunications Service Licensees
100%	2026	ENVIRONMENTAND PUBLIC HEALTH Baseline Timeline for completion 2022 2023 2024 2025 2026 Ministry of Environment, Forestry and Tourism Telecommunications Service Licensees
60%	100%	completion 2025	ENVIRONMENTAND PUBLIC HEALTH Baseline Timeline for completion 2022 2023 2024 2025 2026 Ministry of Environment, Forestry and Tourism Telecommunications Service Licensees
30%	70%	for 2024	ENVIRONMENTAND PUBLIC HEALTH Baseline Timeline for completion 2022 2023 2024 2025 2026 Ministry of Environment, Forestry and Tourism Telecommunications Service Licensees
50%	Timeline 2023	ENVIRONMENTAND PUBLIC HEALTH Baseline Timeline for completion 2022 2023 2024 2025 2026 Ministry of Environment, Forestry and Tourism Telecommunications Service Licensees
Spectrum licence conditions	Existing regulatory framework	Baseline	EIA regulations
Written report sub-mitted to MICT	New/Amended Regulations published in Government Gazette	Key Indicators	Number of EIA certificates issued
Report on network deployment and implementation of IMT- 2020 (5G) use cases	Development of an appropriate regulatory framework to support digital transformation	Output	EIA certificates issued
6. Implementation of spectrum licence conditions	7.Assessment of existing regulatory framework's fitness for digital transformation	Activities	1.Licensees to obtain Environmental Impact Assessment (EIA)certification on a per site basis prior to network rollout
SI3: Review of the regulatory framework to support digital transformation of the ICT sector	Strategic Initiative	SI4: Incorporation of coding into curricula for secondary schools to empower the youth to participate actively in a digital economy SI5: Availing necessary financial resources to invest in research a development to harness IMT-2020 technologies to provide applications from commerce, mining, agriculture, health and education sectors	SI6: Ensuring compliance to the provisions of the Environmental Management Act and the Environmental Impact Assessment regulations

Gazette Ref: 8000 VIEW GG Table #71

CRAN	CRAN, telecommunications service licensees	CRAN, telecommunications service licensees	NPRA
20,000	500,000	200,000
100%
80%	100%
60%	90%
40%	50%
100%	20%
Existing type approval regulations, Outcome of Cabinet Decision No. 10 TH 21.07.20/006 granting approval for implementation of IMT-2020 (5G)	Infrastructure sharing Regulations Government Gazette No. 6141	Concerns raised by public re CO-VID and 5G
Final regulations published in Government Gazette	Report on number of disputes resolved Report on Number of infrastructure sharing agreements concluded	Decrease in complaints received re the possible links between COVID and 5G
Final regulations	Infrastructure sharing disputes mediated Infrastructure sharing agreements for IMT- 2020 (5G) concluded	Consumer campaign via social media and printed media
2.Amend type approval regulatory framework to allow for importation of IMT-2020 (5G) telecommunications equipment	into 3.Enforce active and passive infrastructure sharing	Conduct consumer awareness campaign to address issues pertaining to COVID and 5G	4.Building capacity within NRPA
SI7: Review of type approval regulatory framework to provide for type approval of all IMT-2020 (5G) telecommunications equipment prior to importation.	SI8: Enforcement of frastructure sharing limit environmental impact	SI9: Address misinformation on COVID and 5G through consumer awareness campaigns	SI10: The National Radiation Protection Authority to invest in human resources, training, information technology devices and equipment relevant for measurement of radiofrequency EMF radiation if required

Gazette Ref: 8002 VIEW GG Table #72

Access Transmission and Network Equipment	All type of operator telecommunication and radio communications equipment (Switching Equipment's, Base Station Controller, Base Stations, Microwave Transmitter, Base Station Transmitter, WiMAX terminal Cell Extender, Cellular Repeater Operating in IMT bands etc.)
IoT Network Equipment	Sigfox Lora, Zigbee, Radar, Wireless Smart Utility Network (Wi-SUN) Equipment, IoT Gateways and Base Stations
Outdoor Wireless Access Equipment	Point to Point / Point to Multipoint Access Devices
Remotely Piloted Aircraft (RPA)	Drone Remote Controller
Aeronautical Equipment	Aeronautical Base Station Equipment, Aeronautical transceiver installed on board aircrafts
Radio Communications Equipment	High Frequency (HF)
Radio Communications Equipment	Very High Frequency (VHF)
Radio Communications Equipment	Ultra-High Frequency (UHF)
Radio Communications Equipment	Radio Alarm Transmitter
Radio Communications Equipment	Ultra-Wideband (UWB) sensors and radars (such as ground probing radar)
Radio Communications Equipment	Automatic Identification System (AIS)
Radio Communications Equipment	Search and Rescue Transponder (SART)
Radio Communications Equipment	Emergency Position Indicating Radio Beacon (EPIRB)
Radio Communications Equipment	Citizen Band Radio
Radio Communications Equipment	Amateur Radio
Satellite Equipment	Satellite Phone
Satellite Equipment	Earth Station Terminal
Satellite Equipment	Very Small Aperture Terminal (VSAT),
Short Range Devices/ Low Power terminals	Closed circuit television (CCTV)
Short Range Devices/ Low Power terminals	Industrial control devices
Short Range Devices/ Low Power terminals	Road Transport telematics
Short Range Devices/ Low Power terminals	Telemetry
Telephone Terminal Equipment	Global System for Mobile (GSM) phone
Telephone Terminal Equipment	Code Division Multiple Access (CDMA) terminal
IMT Terminal (other than mobile phones)	Dongles/trackers/Tablets
Broadcasting equipment	DTT Set -Top Box Receiver

Gazette Ref: 8207 VIEW GG Table #73

No. 560	Communication Regulatory Authority of Namibia: Notice in terms of regulation 32(1) of the Regulations prescribing the National Numbering Plan for use in the provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009
No. 561	Communication Regulatory Authority of Namibia: Notice in terms of the Regulations prescribing the National Numbering Plan for use in the provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009 ...
No. 562	Communication Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs

Gazette Ref: 8586 VIEW GG Table #74

Licensee;	Licensee citizenship or place of incorporation;	Type of telecommunications service licence;	Concise statement of the reasons for the proposed withdrawal;	Description of geographic coverage area(s);	Date on which licensee intends to permanently discontinue providing services;
Bank Windhoek Limited	Namibia	Class ECNS telecommunications service licence	The fixed satellite network will cease to operate	Namibia	9 December 2024

Gazette Ref: 8611 VIEW GG Table #75

Supply time for initial Mobile service connection- post- paid and prepaid	ETSI EG 202 057-1 (clause 5.1) The duration from the instant of a valid service order being received by a direct service provider to the instant a working service is made available for use. This should exclude cancelled orders.	Include the following scenarios- (a) Anew connection. (b) An existing connection taken over by another customer. (c) An additional connection provided to a customer who already has an existing service, including any upgrades in service. (d) Avalid service request may be in writing. Where a licensee and customer agree that an order for multiple connections each agreed delivery time counts as a separate service request for measurement purposes.	95% of service request to be completed within 3 elapsed days and 100% of service requests to be completed within 5 elapsed days.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees
Fault Repair Time (This is applicable to faults reported by users detected and reported by network monitoring elements.)	The time (elapsed hours) by which a valid fault on network is repaired.	The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately.	(a) Fixed: 95% of faults to be repaired within 2 elapsed days from the time reported and 100% of faults to be repaired within 7 elapsed days. (b) Mobile: 95% of faults to be repaired within 24 elapsed hours from the time reported and 100% of faults to be repaired within 48 elapsed hours.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees
Response time for administration and billing enquiries	Duration from the instant when the address information required for setting up a call is received to the instant the human operator answers the calling user to attend to the enquiry.	Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services.	95% of calls must be answered within 20 seconds.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees

Gazette Ref: 8611 VIEW GG Table #76

Billing Correctness	ETSI EG 202 057-1 (clause 5.11) The proportion of bills resulting in a customer complaint about the correctness of a given bill per service.	ETSI EG 202 057-1 (clause 5.11.3) Measured by percentage of bills resulting in a customer complaint. Abill correctness complaint is an expression of dissatisfaction with the accuracy of the bill received from a customer. Statistics should include all billing complaints received in the reporting period regardless of the validity of the complaint and the dates of calls or any other form of communication that are the subject of the complaint.	Less than 2% of bills should result in customer complaints.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees

Gazette Ref: 8611 VIEW GG Table #77

Unsuccessful Call Ratio (% of call attempts)	ETSI EG 202 057-2 (clause 5.1) ETSI EG 201 769-1 (clause 5.4) Unsuccessful call ratio is defined as the ratio of unsuccessful calls to the total number of call attempts in a specified time period.	ETSI EG 202 057-2 (clause 5.1.3) ETSI EG 201 769-1 (clause 5.4.2) It is measured by: (a) The percentage of unsuccessful calls for national calls; (b) The percentage of unsuccessful calls for international calls; (c) The number of observations used for national and international calls together with absolute accuracy.	(a) Less than or equal to 1% percentage On- Net National unsuccessful calls must be at busy time. (b) Less than or Equal to 2% percentage of unsuccessful international call at busy time.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Call Setup Success Rate	Portion of call attempts with an indication of call connection (alerting, busy tone or announcement) within 12 seconds from the instant the user initiates a request.	The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above.	(a) No less than 95% for national calls. (b) No less than 95% for international calls.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
International Call Connectivity	The relationship between the number of seizures that result in an answer signal and the total number of seizures (ASR) for a specific country.	ASR to be measured on a country-by-country basis over time as determined by the Authority.	TheASR on a country-by-country basis should be more than 60%.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611 VIEW GG Table #78

Dropped Calls Per Cell Ratio	ETSI EG 202 057-3 (clause 6.4.2) The proportion of incoming and outgoing calls which, once they have been correctly established and therefore have an assigned traffic channel, are dropped, or interrupted prior to their normal completion by the user, the cause of the early termination being within the operator's network. 3GPP TS 32.454 clause 5.2.1 Call drops for IMS session. Applicable for IMS (VoLTE KPI). The number of dropped sessions divided by the number of successful session establishments.	ETSI EG 202 057-3 (clause 6.4.2.2) When using the measurements based on network element counters, the following statistics should be provided: the percentage of dropped calls, calculated from all the calls in the period. When using test calls, the following statistics should be provided: the percentage of dropped calls, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. 3GPP TS 32.454 clause 5.2.1 It is measured by a percentage. Note: Calls ended as a result of depleted credit shall be excluded from	(a) No more than 5% of successfully established voice calls should be dropped per cell. (b) No more than 5% of successfully established video calls should be dropped per cell	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Successful SMS Ratio	ETSI EG 202 057-2 (clause 5.6.1) Probability that a user can send a Short Message successfully from a terminal equipment to a Short Message Centre.	ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number.	95% of SMS messages must be send successfully in busy time.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
SMS delivery time	ETSI EG 202 057-2 (clause 5.6.3) The end-to-end delivery time for SMS is the period starting when sending a SMS from a terminal equipment to a Short Message Centre and finishing when receiving the very same SMS on another terminal equipment. ETSI EG 102 250-2 (clause 7.4.5)	ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529.	95% of SMS's must be completed successfully.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611 VIEW GG Table #79

Jitter	ITU-T Y.2617 Jitter is measuring time difference in packet interarrival time. It is the variation in the latency on data packet inter-arrival time between the sending and receiving points. When some data packets take longer to travel from sending to the receiving end. The lower the measure of jitter the more stable a connection is and latency is important to VoIP and VoLTE end users. Jitter results from network congestion, timing drift and route changes	Measured by measuring the difference in the end-to-end latency, in milliseconds (ms), between data packets send and received.	(a) No more than 300ms difference in the end-to-end latency between data packets local specified server. (b) No more than 100ms difference in the end-to-end latency between data packets international specified server.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Latency	ITU-T Y.2617 The time between the first bit of a packet of a source entering a network, being received by the destination, which immediately sent a bit back to the source, and then the last bit of the packet arriving at the source across the network (round trip delay).	It is recommended that delay is measured using: (a) UDPwith ICMP or TCP as fall-back option, (b) at least 10 measurements, and (c) calculated as an average of recorded roundtrip time values (typically expressed in milliseconds). The measurement server should return any UDPpacket payload immediately, allowing the client to calculate delay. The Unix echo service could be used for this function. The measurement setup should be insensitive to (user) clock changes during the measurement.	(a) The average latency shall not be more than 300ms to transmit a data packet end to end from a public server (international IXP). (b) the average latency shall not be more than 100ms to transmit a data packet end to end from a public server (local IXP).	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611 VIEW GG Table #80

Packet Loss Ratio	ITU-T Y.2617 The total number of packets failing to deliver through the network divided by the total number of transmitted packets within a specific time window.	Packet is not received back within a certain timeout (e.g. 3 seconds), it is considered as lost for the purpose of packet loss measurements. Recommended to send a large number of IP packets (e.g. at least 1000). Delay and packet loss measurements are typically performed over a longer period of time in order to allow for the time varying nature of network performance in packet-switched	(a) Less than or Equal to 95% milliseconds (ms) for national. (b) Less than 250 Millisecond (ms) for international reference.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Unsuccessful data transmission ratio ( As per package subscription)	The ratio of unsuccessful data transmissions to the total number of data transmission attempts in a specified time period.	Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority.	95% of all data transmissions must be successful within a specified time period.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Data transmission achieved ( As per package subscription)	The data transmission rate is achieved separately for downloading and uploading specified test files between a remote website and user equipment,	The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority.	Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time.	Individual licensees Class Comprehensive ECS/ECNSlicensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8738 VIEW GG Table #81

No. 697	Communications Regulatory Authority of Namibia: Notice in terms of regulation 32(1) of the Regulations prescribing the National Numbering Plan for Use in the Provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009	2
No. 698	Communications Regulatory Authority of Namibia: Notice in terms of Regulations prescribing the National Numbering Plan for Use in the Provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences: Communications Act, 2009	3
No. 699	Communications Regulatory Authority of Namibia: Notice in terms of regulation 9(1) regarding Licensing Procedures for Telecommunications and Broadcasting Service Licences and Spectrum Use Licences: Communications Act, 2009	4
No. 700	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs: Communications Act, 2009	5
No. 701	Communications Regulatory Authority of Namibia: Notice in terms of the Regulations regarding the Submissions of Interconnection Agreements and Tariffs: Communications Act, 2009	10

Gazette Ref: 17_June_2011-No.4737 VIEW GG Table #82

2.	Mobile Telecommunications Limited (MTC)	National Cellular Telecommunications licence	2.1GHz U/L1925-1930MHz D/L2115-2120MHz U/L1935-1940MHz D/L2125-2130MHz 2.6GHz 2x20MHzFDD 1800MHz 2x20MHzFDD 800MHz 2x10MHzFDD	National
3.	Carol-Annvan derWalt	Commercial BroadcastingService	91.3MHz	Windhoek Swakopmund WalvisBay

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #83

Supply time for initial Mobile service connection- post- paid and prepaid	ETSI EG 202 057-1 (clause 5.1) The duration from the instant of a valid service order being received by a direct service provider to the instant a working service is made available for use. This should exclude cancelled orders.	Include the following scenarios- (a) Anew connection. (b) An existing connection taken over by another customer. (c) An additional connection provided to a customer who already has an existing service, including any upgrades in service. (d) Avalid service request may be in writing. Where a licensee and customer agree that an order for multiple connections each agreed delivery time counts as a separate service request for measurement purposes.	95% of service request to be completed within 3 elapsed days and 100% of service requests to be completed within 5 elapsed days.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees
Fault Repair Time (This is applicable to faults reported by users detected and reported by network monitoring elements.)	The time (elapsed hours) by which a valid fault on network is repaired.	The time by which valid faults on networks are repaired and the percentage of faults cleared in the time specified in any service level agreement or contract must be reported separately.	(a) Fixed: 95% of faults to be repaired within 2 elapsed days from the time reported and 100% of faults to be repaired within 7 elapsed days. (b) Mobile: 95% of faults to be repaired within 24 elapsed hours from the time reported and 100% of faults to be repaired within 48 elapsed hours.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECNS licensees
Response time for administration and billing enquiries	Duration from the instant when the address information required for setting up a call is received to the instant the human operator answers the calling user to attend to the enquiry.	Enquiries attend to by Interactive Voice Response (IVR) only is excluded from this measurement. Any enquiry transferred from an IVR system to a human operator to attend to the enquiry is included in the measurement. The duration period in the definition includes waiting time because attendants are busy. Time duration handle the enquiry itself is excluded from the measurement. The parameter is applicable to all administration and billing enquiries made to a call centre by a customer via fixed, mobile, direct and/ or indirect services.	95% of calls must be answered within 20 seconds.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #84

Billing Correctness	ETSI EG 202 057-1 (clause 5.11) The proportion of bills resulting in a customer complaint about the correctness of a given bill per service.	ETSI EG 202 057-1 (clause 5.11.3) Measured by percentage of bills resulting in a customer complaint. Abill correctness complaint is an expression of dissatisfaction with the accuracy of the bill received from a customer. Statistics should include all billing complaints received in the reporting period regardless of the validity of the complaint and the dates of calls or any other form of communication that are the subject of the complaint.	Less than 2% of bills should result in customer complaints.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #85

Unsuccessful Call Ratio (% of call attempts)	ETSI EG 202 057-2 (clause 5.1) ETSI EG 201 769-1 (clause 5.4) Unsuccessful call ratio is defined as the ratio of unsuccessful calls to the total number of call attempts in a specified time period.	ETSI EG 202 057-2 (clause 5.1.3) ETSI EG 201 769-1 (clause 5.4.2) It is measured by: (a) The percentage of unsuccessful calls for national calls; (b) The percentage of unsuccessful calls for international calls; (c) The number of observations used for national and international calls together with absolute accuracy.	(a) Less than or equal to 1% percentage On- Net National unsuccessful calls must be at busy time. (b) Less than or Equal to 2% percentage of unsuccessful international call at busy time.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Call Setup Success Rate	Portion of call attempts with an indication of call connection (alerting, busy tone or announcement) within 12 seconds from the instant the user initiates a request.	The number of unsuccessful call attempts should be divided by the total number of call attempts. The following category statistics should be provided separately: (a) The percentage of unsuccessful calls for local calls/on- net (b) The percentage of unsuccessful calls for national calls cross-network (c) The statistics should be calculated from Measurements on all real traffic; or (d) Measurements on real traffic for outgoing calls in a representative population of local exchanges to a representative set of destinations; or (e) Test calls in a representative population of local exchanges or Network Termination Points to a representative set of destinations; or Acombination of the above.	(a) No less than 95% for national calls. (b) No less than 95% for international calls.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
International Call Connectivity	The relationship between the number of seizures that result in an answer signal and the total number of seizures (ASR) for a specific country.	ASR to be measured on a country-by-country basis over time as determined by the Authority.	TheASR on a country-by-country basis should be more than 60%.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #86

Dropped Calls Per Cell Ratio	ETSI EG 202 057-3 (clause 6.4.2) The proportion of incoming and outgoing calls which, once they have been correctly established and therefore have an assigned traffic channel, are dropped, or interrupted prior to their normal completion by the user, the cause of the early termination being within the operator's network. 3GPP TS 32.454 clause 5.2.1 Call drops for IMS session. Applicable for IMS (VoLTE KPI). The number of dropped sessions divided by the number of successful session establishments.	ETSI EG 202 057-3 (clause 6.4.2.2) When using the measurements based on network element counters, the following statistics should be provided: the percentage of dropped calls, calculated from all the calls in the period. When using test calls, the following statistics should be provided: the percentage of dropped calls, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number. 3GPP TS 32.454 clause 5.2.1 It is measured by a percentage. Note: Calls ended as a result of depleted credit shall be excluded from	(a) No more than 5% of successfully established voice calls should be dropped per cell. (b) No more than 5% of successfully established video calls should be dropped per cell	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Successful SMS Ratio	ETSI EG 202 057-2 (clause 5.6.1) Probability that a user can send a Short Message successfully from a terminal equipment to a Short Message Centre.	ETSI EG 202 057-2 (clause 5.6.1.3) The percentage of successfully sent short messages, together with the number of observations used and the absolute accuracy limits for 95% confidence calculated from this number.	95% of SMS messages must be send successfully in busy time.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
SMS delivery time	ETSI EG 202 057-2 (clause 5.6.3) The end-to-end delivery time for SMS is the period starting when sending a SMS from a terminal equipment to a Short Message Centre and finishing when receiving the very same SMS on another terminal equipment. ETSI EG 102 250-2 (clause 7.4.5)	ETSI EG 202 057-2 (clause 5.6.3.3) It is measured by: (a) the mean value in seconds for sending and receiving short messages; (b) the time in seconds within which the fastest 95 %of short messages are sent and received; c) the number of observations performed. ETSI TR 102 529.	95% of SMS's must be completed successfully.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #87

Jitter	ITU-T Y.2617 Jitter is measuring time difference in packet interarrival time. It is the variation in the latency on data packet inter-arrival time between the sending and receiving points. When some data packets take longer to travel from sending to the receiving end. The lower the measure of jitter the more stable a connection is and latency is important to VoIP and VoLTE end users. Jitter results from network congestion, timing drift and route changes	Measured by measuring the difference in the end-to-end latency, in milliseconds (ms), between data packets send and received.	(a) No more than 300ms difference in the end-to-end latency between data packets local specified server. (b) No more than 100ms difference in the end-to-end latency between data packets international specified server.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Latency	ITU-T Y.2617 The time between the first bit of a packet of a source entering a network, being received by the destination, which immediately sent a bit back to the source, and then the last bit of the packet arriving at the source across the network (round trip delay).	It is recommended that delay is measured using: (a) UDPwith ICMP or TCP as fall-back option, (b) at least 10 measurements, and (c) calculated as an average of recorded roundtrip time values (typically expressed in milliseconds). The measurement server should return any UDPpacket payload immediately, allowing the client to calculate delay. The Unix echo service could be used for this function. The measurement setup should be insensitive to (user) clock changes during the measurement.	(a) The average latency shall not be more than 300ms to transmit a data packet end to end from a public server (international IXP). (b) the average latency shall not be more than 100ms to transmit a data packet end to end from a public server (local IXP).	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees

Gazette Ref: 8611-Gen-N162-31-Mar-2025-QoS VIEW GG Table #88

Packet Loss Ratio	ITU-T Y.2617 The total number of packets failing to deliver through the network divided by the total number of transmitted packets within a specific time window.	Packet is not received back within a certain timeout (e.g. 3 seconds), it is considered as lost for the purpose of packet loss measurements. Recommended to send a large number of IP packets (e.g. at least 1000). Delay and packet loss measurements are typically performed over a longer period of time in order to allow for the time varying nature of network performance in packet-switched	(a) Less than or Equal to 95% milliseconds (ms) for national. (b) Less than 250 Millisecond (ms) for international reference.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Unsuccessful data transmission ratio ( As per package subscription)	The ratio of unsuccessful data transmissions to the total number of data transmission attempts in a specified time period.	Adata transmission is successful if a test file is transmitted completely and with no errors. The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in ETSI EG 202 057-4. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority.	95% of all data transmissions must be successful within a specified time period.	Individual licensees Class Comprehensive ECS/ECNS licensees Class ECS licensees Class ECNS licensees
Data transmission achieved ( As per package subscription)	The data transmission rate is achieved separately for downloading and uploading specified test files between a remote website and user equipment,	The test file shall have at least twice the size (in kb) of the theoretically maximum data transmission rate per second as advertised by the licensee for a specific service. Additional measurements will be taken in a reporting area within the network coverage are of the licensee from time to time as determined by the Authority.	Data transmission speed achieved must be at least 80% of that advertised by the licensee during busy time.	Individual licensees Class Comprehensive ECS/ECNSlicensees Class ECS licensees Class ECNS licensees

Gazette Ref: GG_7197_dated_29_April_2020 VIEW GG Table #89

Government Gazette No. 5983 of 1 April 2016 Government Notice No. 97 of 2016	Regulations Prescribing the National Numbering Plan for Use in the Provision of Telecommunications Services in the Republic of Namibia, Numbering Licence Fees and Procedures for Number Licences	(a) The amendment of regulation 16 - (i) by the repeal of subregulation (2); and (ii) by the substitution for subregulation (3) of the following subregulation: '(3) Where the Authority finds that a licensee has failed to comply with a responsibility, an obligation or a term or condition subject to which numbering resources were allocated to such licensee, the Authority may - (a) impose an appropriate penalty on such licensee in accordance with regulations made under section 129(2) of the Act; and (b) in addition to paragraph (a), withdraw one or more of such licensee's rights to use numbering resources allocated to that licensee and regulation 21(5) applies to such withdrawal with the necessary changes.'; (b) the repeal of regulation 40(2) to (6); and
Government Gazette No. 6141 of 4 October 2016 Government Notice No. 400 of 2016	Regulations Prescribing Sharing of Infrastructure	(a) The repeal of regulation 15(2) to (5); and (b) the substitution for regulation 16 of the following regulation: ' Prohibitions 16. No carrier, dominant carrier, utility or other person may - (a) fail to submit, within a timeframe specified by the Authority, information requested by the Authority pursuant to these regulations; (b) submit or publish false or misleading information about its infrastructure, network elements or any other matter; (c) obstruct or prevent an inspection or investigation carried out by the Authority pursuant to these regulations; (d) engage in any act or omission whose effect would be to defeat the purposes of these regulations.'.

Gazette Ref: No.5357-6_December_2013 VIEW GG Table #90

Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012
Codes	Indicators	Covered by CRAN Reporting framework
11112	Public pay-phones
1112	Fixed-telephone subscriptions	s
Yes

Gazette Ref: No.5357-6_December_2013 VIEW GG Table #91

Table 12: List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12: List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12: List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012
Codes	Indicators	Covered by CRAN Reporting framework
I112IP	VoIPsubscriptions
11142	Percentageoffixed-telephonelinesconnectedtodigitalexchanges	Yes
1116	Percentageoffixed-telephone subscriptionsthatareresidential	Yes
11162	Percentageoffixed-telephonesubscriptionsinurbanareas	Yes
11163%	Percentageof localitieswithtelephoneservice	No
1117	Totalcapacityof local publicswitchingexchanges	No
11191	Internationaltelephonecircuits	Yes
1123	Waitinglistforfixed-telephonelines	Yes
11311M	Localfixed-to-fixedtelephone traffic,inminutes	Yes
11312M	Long-distancefixed-to-fxedtelephone traffic,inminutes	Yes
11313WM	Fixed-to-mobiletelephone traffic,inminutes	Yes
1131M	Domesticfixed-to-fixed telephone traffic,inminutes	Yes
I132M	Internationaloutgoingfixed-telephone traffic,inminutes
1132MI	Internationalincomingfixed-telephone traffic,inminutes	Yes Yes
1132T	Totalinternational outgoingtelephone traffic,inminutes
I132TI	Totalinternationalincomingtelephonetraffic,inminutes	Yes
11331WM	Outgoingmobiletraffctosamemobilenetwork,inminutes	Yes
11332WM	Outgoingmobiletraffictoothermobilenetworks,inminutes	Yes
11332WMF	Outgoingmobile traffictofixednetworks,inminutes	Yes
11333WM	Outgoingmobiletraffictointernational,inminutes	Yes
11335WM	Incominginternational traffictomobilenetwork,inminutes	Yes
1133MMS	MMSsent	Yes
Yes
1133SMS	SMSsent	Yes
1133WM	Domesticmobile-telephone traffic,inminutes
I141	Percentageoffixed-telephonefaultsclearedbynextworkingday
1143	Yes
Faultsper100fixed-telephonelinesperyear	Yes

Gazette Ref: No.5357-6_December_2013 VIEW GG Table #92

Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012
Codes	Indicators	Covered by CRAN Reporting framework
I151	Installationfeeforresidentialtelephoneservice	Price data collectionby CRAN
1151$	InstallationfeeforresidentialtelephoneserviceinUD
I151B	Installationfeeforbusinesstelephoneservice
I151B$	Installationfeeforbusinesstelephoneservice,inUSD
1151C	Mobile-cellular postpaidconnectioncharge
I151CS	Mobile-cellularpostpaidconnectioncharge,inUD
I151P	Mobile-cellularprepaidconnectioncharge
1151P$	Mobile-cellularprepaidconnectioncharge,inUD
I152	Monthlysubscriptionforresidentialtelephoneservice
I152$	Monthlysubscriptionforresidential telephoneserviceinUSD
1152B	Monthlysubscriptionforbusinesstelephoneservice
1152B$	Monthlysubscriptionforbusinesstelephoneservice,inUSD
1152C	Mobile-cellularmonthlysubscriptioncharge
1152CS	Mobile-cellularmonthly subscriptioncharge,inUSD
1153	Price ofa three-minute local calltoafixed-telephoneline(peakrate)
1153$	Priceofathree-minutelocalcalltoafixed-telephoneline(peakrate),inUSD
1153C 1153CS	Mobile-cellularprepaid-priceofa three-minute localcall(peak,on-net)
Mobile-cellularrepaidricefa three-minutelocalcallpeak,n-net,inD
1153CO	Mobile-cellular prepaid-priceofa three-minutelocalcall(off-peak,on-net)
1153CO$	Mobile-cellular prepaid-price of a three-minute local call(off-peak,on-net),in USD
11530	Priceofa three-minute local calltoafixed-telephoneline(off-peakrate)
11530$	Priceofa three-minute local calltoafixed-telephoneline(off-peakrate),inUSD
1153PF	Mobile-cellularprepaid-priceofa one-minute localcall(peak,tofixed）
I153PF$	Mobile-cellularprepaid-priceofaone-minute localcall(peak,tofixed）inUD
I153PN	Mobile-cellularprepaid-priceofa one-minutelocalcall(peak,on-net)
1153PNS 1153PO	Mobile-cellular prepaid-priceof aone-minute local call(peak,on-net),inUSD
1153PO$	Mobile-cellularprepaid-priceofaone-minutelocalcall(peak,off-net) Mobile-cellularprepaid-priceofaone-minutelocalcall(peakoffnet)nUD
1153POF	Mobile-cellular prepaid-priceofone-minutelocal call(off-peak,tofixed)
1153POFS	Mobile-cellularprepaid-priceofone-minutelocal call(off-peak,tofxed）,inUD
Mobile-cellularprepaid-priceofaone-minutelocalcall(off-peak,on-et)
1153PON 1153PON$
1153POO	Mobile-cellularrepaid-ricefane-minutelocalcallff-peak,on-net)nD
Mobile-cellularprepaid-priceofaone-minutelocal call(off-peak,off-net)
1153POO$	Mobile-ellularprepaidpriceofane-mnutelocalcalloffak,off-net),nD
1153PSMS	Mobile-cellular prepaid-price of SMS(on-net)
1153PSMS$	Mobile-cellular prepaid-priceofSMS（on-net)inUD
1153PWF	Mobile-cellularprepaid-priceofaone-minutelocalcall(weekend,tofixed)
I153PWFS	Mobile-cellular prepaid-price ofa one-minute local call(weekend,tofixed),in USD
1153PWN	Mobile-cellular prepaid-price ofa one-minute local call (weekendon-net)
1153PWNS	Mobile-cellularrepaid-riceofaone-minutelocal call(weekendon-net)inD
1153PWO	Mobile-cellularprepaid-priceofaone-minutelocalcall(weekendoff-net)
1153PWO$	Mobile-cellularrepaidpriceofane-minutelocalcall(wekendff-etin
1153SMS_PO	Mobile-cellularprepaid-price ofSMS(off-net)
I153SMS PO$	Mobile-cellular prepaid-priceof SMS(off-net),inUSD
1271	Mobile-cellulartelephone subscriptions

Gazette Ref: No.5357-6_December_2013 VIEW GG Table #93

Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June2012
Codes	Indicators	Covered by CRAN Reporting framework
1271G	Percentageof thepopulationcoveredbyat leasta3Gmobilenetwork	Assessedby using detailed network reporting togetherwith GISandcensus data
1271MB ACTIVE	Standardmobile-broadbandsubscriptions	Price data
I271MD	Dedicatedmobile-broadbandsubscriptions	collectionby
1271MW	Activemobile-broadbandsubscriptions	CRAN
1271P	Prepaidmobile-cellulartelephonesubscriptions	Yes
I271POP	Percentageof thepopulationcoveredbyamobile-cellularnetwork	Yes
128	ISDNsubscriptions	Yes
1281	Basic-rateISDNsubscriptions	Yes
1282	Primary-rateISDNsubscriptions	Yes
128C	ISDNvoice-channelequivalents	Yes
14213	Fixed(wired)Internet subscriptions	Yes
14213BC	Yes
14213BCS	Fixed（wired)-broadband connectioncharge,inUSD	Price/Product data collection
Fixed(wired)-broadband connectioncharge	by CRAN
I4213BS	Fixed(wired)-broadbandmonthly subscriptioncharge	by CRAN
Fixed(wired)-broadbandmonthlysubscriptioncharge,inUSD	by CRAN
I4213BS$ 14213BS_C	Fixed(wired)-broadbandcap,inGB	by CRAN
14213BS_CP 14213BS_CP$	Fixed(wired)-broadband-priceof excessusage	by CRAN
Fixed (wired)-broadband-price of excessusage,inUSD	by CRAN
14213BS_S	Fixed(wired)broadbandspeed,inMbit/s	by CRAN
14213CAB	CablemodemInternet subscriptions	Not available in
14213D	Dial-upInternet subscriptions	Namibia Yes
14213DSL 14213FTTH/B	DSLInternetsubscriptions	Yes
14213L	Fibre-to-the-home/buildingInternet subscriptions Leased-linesubscriptions	Yes
I42130B	Otherfixed(wired)-broadband subscriptions	Yes
14213TFB	Fixed(wired)-broadbandsubscriptions	Yes
14214	InternationalInternetbandwidth,inMbit/s	Yes
151	Full-timeequivalenttelecommunicationemployees,total	Yes
151F	Full-timeequivalenttelecommunicationemployees,female	Yes
I51W	Personsemployedbymobile-telecommunicationoperators	Yes
161	Population	Yes
16111	Percentageof thepopulationinurban areas	CensusData
162	Households	CensusData CensusData
1652
Average annual exchangerate per USD	Bank Of
171	Revenuefromfixed-telephoneservices	Namibia
171$	Revenue fromfixed-telephone services,inUSD	Yes
1741	Revenuefrommobilenetworks	Yes s
1741$	Revenuefrommobilenetworks,inUSD	Yes
175 175$	Revenuefromall telecommunicationservices	Yes
181	Revenuefromalltelecommunicationservices,inUSD	Yes
Annualinvestmentintelecommunicationservices	Yes
181$ 183	Annualinvestmentintelecommunicationservices,inUSD Annualinvestmentinfixed-telephoneservices	Yes
183$	Annualinvestmentinfixed-telephoneservices,inUSD	Yes Yes

Gazette Ref: No.5357-6_December_2013 VIEW GG Table #94

Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012	Table 12:List of the indicators included in the World Telecommunication Indicators/ICT Indicators database, June 2012
Codes	Indicators	Covered by CRAN Reporting framework
1841F	Annualforeigninvestmentintelecommunications	CRAN calculation, Purchase of Portugal telecomof MTCin2006
I841M	Annualinvestmentinmobilecommunicationservices	eg.
1841M$	Annualinvestmentinmobilecommunicationservices,inUSD	Yes
191	Fixed-telephone subscriptionsper100inhabitants	Yes
1911	Mobile-cellulartelephonesubscriptionsper100inhabitants	Yes
1911MB_ ACTIVE	Standardmobile-broadbandsubscriptionsper100inhabitants	Yes
1911MD	Dedicatedmobile-broadbandsubscriptionsper100inhabitants	Yes
1911MW	Activemobile-broadbandsubscriptionsper100inhabitants	Yes
198	Public pay-phones per1000inhabitants	Yes
1992	Fixed(wired)-broadbandsubscriptionsper100inhabitants	Yes
1993	Fixed(wired)Internetsubscriptionsper100inhabitants	Yes
1994U	InternationalInternetbandwidth(bit/s)perInternetuser	Yes Yes
H66I	Percentageof individuals usingtheInternet	Household survey data. is2011(RIA survey
XHH1	Percentageofhouseholdswithradio	Latest available
XHH3F	Percentageofhouseholdswithfixed-telephone	Latest available
XHH3M	Percentageofhouseholdswithmobile-cellulartelephone	Latest available
XHH4_IDI	Percentageofhouseholdswithcomputer	Latest available
XHH6_IDI	PercentageofhouseholdswithInternet	Latest available
XHHR1	Percentageofhouseholdswithelectricity	Latest available
YHH10	Percentageof individualsusingamobilecellulartelephone	Latest available
YHH5	Percentageofindividualsusingacomputer	Latest available
i271twb	Wireless-broadbandsubscriptions	Latest available
i271s	Satellitebroadbandsubscriptions	Yes
il12w	Fixedwirelesslocal loopsubscriptions	Yes Yes

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #95

Applicability	Class Comprchensive ECS/ECNS Individual licensees Class ECNS licensees licensees
An additional connection provided to a customer who already has an existing service, including any upgrades for multiple connections or at various sites willbe completed in stages, each agreed dlivery tme counts as a separate sr- A valid service request may be made in writing. Include the following scenarios- Anewconnection Measurement inservice	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees An additional connection provided to a customer who for multiple connections or at various sites will be completed in stages, each agreed delivery time counts as a separate ser vice request formeasurement purposes Include the following scenarios- Anewconnection inservice
quests tobecompleted within 5 elapsed days quests tobe completed within 7 elapsed days 100% of service re- Parameter and	quests to be completed within5 elapsed days quests to be completed within 7 elapsed days 95% of service re- 100% of service re-
from the instant a been received to the instant a working service is made available for use Theduration Definition (sAep	has been received to the ismade available for use a valid service request The duration (elapsed days) from the instant
Supply time for fixed line initial connection Service	Supply time forintermet access

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #96

ECS/ECNS Class Comprehensive Individual licensees Class ECS Licensees licensees	Commercial Broadcasting licensees Public Broadcasting licensees	Class Comprehensive ECS/ECNS Class Comprehensive Multiplex and Community Broadcasting licensee Signal Distribution licensees Signal Distribution licensees PublicBroadcasting licensee Individual licensees Class ECNS licensees licensees
An additional connection provided to a customer who already has an existing service, inluding anyupgrades tipleconnections eachagreeddeliverytmecouts as a separate service request for measurement purposes Include the following scenarios- A new connection inservice	An additional connection provided to a customer who already has an existing service,including any upgrades tipleconections eachagreeddeliverytmecouts asasepa- Include the following scenarios- Anewconnection in service	The timebywhich valid faults onnetworks are repaired and thepercentage of faultscleared in the time specifiedinany service levelagreement or contractmustbereported separately
95%of service requests to becompleted within 5 elapsed days 100% of service requests to be completed within7elapsed days	95%of service re- queststobecompleted within5 elapsed days 100%of service re- queststobecompleted within 7 elapsed days	90%of faults to be within24 from 100% of faults to be hoursfrom hours time reported timereported repaired elapsed repaired elapsed
has been received to the instant a working service ismade available for use The duration (elapsed days)from the instant a valid service request	(elapsed from the instant a service request has been received to the in- made availablefor use duration (s.ep valids The	The time (elapsed hours) by which valid faults on networks are repaired
Supply time for initial mobile services connection (postpaid/prepaid)	Supply time for subscription based television serviceconnection	Fault Repair Time

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #97

Applicability	ECS/ECNS Class Comprehensive Individual licensees Class ECS licensees licensees	ECS/ECNS Class Comprehensive Multiplex and Commercial Broadcasting licensees Community Broadcasting licensee Signal Distribution ILicencees Public Broadcasting licensee Class Comprehensive Class ECNS licensees Individual licensees Class ECS licensees Multiplex Licensees licensees
Measurement	Enquiries attend tobyIVRonly is excluded from thismea- eratorto attend to the enquiryisincluded inthemeasurement The duration period in the definition includes waiting time Time duration handle the enquiry itself is excluded from the The parameter is applicable to allaministration and billing because attendants are busy. measurement. surement.	Statistics shouldinclude all customercomplaintsreceived in Where more than one complaint is made by the same cus hasbeen resolveditmust be treated asa continuationof th tract an delay introduced by the customer from themeasured bile, direct and/or indirect services the data collection period. first unclosed complaint. counted separately. time
Parameter	95%of calls must be within answered seconds	customer b 忆 isnu resolvedwithin elapsed hours Jo%06 complaints
Definition	Durationfrom the instant when the address information required for setingup a call is received to the instant the human operator answers the calling user to attend to the enquiry	The time period taken to resolveacustomer com- theinstant the customer complaint is instant the cause for the 2 hasbeen plaint from complaint solved
Service	istration and billing enqui- s	Customer/Licensee Complaints Resolution Time

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #98

Individual licensees Abill correctnesscomplaint is anexpressionof dissatisfac-	ECS/ECNS Class Comprehensive Class ECS licensees licensees the reporting period regardless of the validity of the complaint and the datesof call or anyotherformof communica-
Less than 2% of bills	should result in customer complaints resulting in a customer
The proportion of bills	complaint relating to the accuracy of a given bill
Billing Correctness

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #99

Applicability	Class Comprehensive ECS/ECNS Class ECNS Licensees Individual licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees
Measurement	The test route will be determined by the Authority depend- network coverage are of the licensee from time to time as ing on the network coverage provided by licensees determined by the Authority	within30secondsfromtheinstantwhenthelast digit of the Additional measurements will be taken in a reporting area An unsuccessful callis a call attempt to a valid number destination subscriber number is received. to time as determined by theAuthority	time as determined by theAuthority
Parameter	Aminimum of-100 dBm must be achieved for 95% outdoor and 85% indoor service a predetermined test route	Percentage of unsuccessful callsmust be less than 2% in busy time	The ASR on a country should be more than %09
Definition	Percentage of test route overwhicha minimum signal strength of -100 dBm is achieved	Ratio of unsuccessful calls to a total number of call ttempt in a specified time period	Therelationshipbetween thenumber of seizures that result in an answer signal and the total number of seizures(ASR)for a specific country
Service	Mobile/WirelessService Coverage	Unsuccessful Call Ratio	International Call Connectivity

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #100

Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees
Percentageofdropped call,calculatedfromall thecaln the time period as determined by the Authority to time as determined by the Authority	ber of originating SMS attempts and number of succesfully Additional measurements will be taken in a reporting area to time as determined by theAuthority send SMS's	Statistics tobe collected by Authority and provided by the Additional measurements will be taken in a reporting area al destinations are excluded from this measurement. to time as determined by the Authority send and receive SMS's
Percentage of dropped callsmust be less than 3%	95% of SMS messages must be send successfully in busy time	be completed success- 95%of SMS's must
incoming and outgoing calls which once they established are dropped/ interrupted prior to the call being terminated by the user, the cause of the carly termination being within the operator's The percentage of network	Probability that a user can send a SMS succesfully to a short message centre from user terminal equipment	The ratio of successfully send and received SMS's between terminal equip- p no o busy time
Dropped Call Ratio	Successful SMS Ratio	CompletionRateforSMS

Gazette Ref: QUALITY_OF_SERVICE_REGULATIONS VIEW GG Table #101

Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees	Class Comprehensive ECS/ECNS Individual licensees Class ECS licensees Class ECNS licensees licensees
to access theInternet 95% of internet log- services must be successful in busy time	within the network coverage are of the licensee from time Additionalmeasurements will be takenn areporting area to time as determined by the Authority mined by the Authority Packet Loss Ratio maynotbemore than 3% for any class of service offered	A data transmission is successful if a test fle is transmitted The statistics should be calculated from test transmissions made according to the measurement set-up stipulated in to time as determined by the Authority ETSI EG 202 057-4 transmissionsmust be successul within a specified time period 95% of all data	The test fle shallhave at least twice the size (inkb) of the advertised by the licensee for a specific service to time as determined by theAuthority to time as determined by the Authority Data transmission speed achievedmust be at least 80% of that advertised by the licensee during busy
log-ins to access the Internet when both the access network and thelicensees' The ratio of successful network are available	the total packets transmit- Ratio of packets lost to ted between two desig- natedpoints	transmission attempts in a The ratio of unsuccessful data transmissions to the total number of data specified time period	time Thedata transmissionrate is achieved separately for ing specified test files between a remote web site and user equipment
Successful Internet Login ratio	Packet LossRatio	Unsuccessful data transmission ratio	Data transmission speed achieved

Gazette Ref: REGULATIONS_REGARDING_TYPE_APPROVALS_-_5659-Gen_N22-30 VIEW GG Table #102

Applicant;	Applicant's citizenship or place of incorporation;	Percentage of Stock owned by Namibian Citizens or Namibian Companies Controlled by Namibian Citizens;	Category of class telecommunications service licence applied for;	Telecommunication services intended to be provided by applicant;	Proof of Licence Application Fees Paid Up to Date Submitted;
Demshi Investment Holding (PTY) LTD	Namibia	100%	Class Electronic Communications Services (ECS)	Electronic Communications	Yes